Phoenix Air Conditioning, LLC

Anonymous 

on Google

6 months ago

Absolutely the worst company - Elderly be aware of being scammed!!! My Mother paid for a service contract with them. She has to call them to schedule the maintenance she is supposed to get as they never contact her. Every time they do come out they convince her she needs a new line, a pump, a UV light etc. They have scammed her out of a lot of money as she is elderly and didn't know any better. Then when the A/C actually had a problem she called 4 times over a week and was told someone would come out and they never did until... read more

Michelle M 

on Google

6 months ago

Absolutely the worst company - Elderly be aware of being scammed!!! My Mother paid for a service contract with them. She has to call them to schedule the maintenance she is supposed to get as they never contact her. Every time they do come out they convince her she needs a new line, a pump, a UV light etc. They have scammed her out of a lot of money as she is elderly and didn't know any better. Then when the A/C actually had a problem she called 4 times over a week and was told someone would come out and they never did until... read more

Anonymous 

on Google

7 months ago

I paid for a 25k residential air conditioner and prepaid service for 2 years. I called service and scheduled an appointment for service. When I told them my service was prepaid, they scheduled me out 2 weeks. I put in for a day off so that they could service my AC. On the day of the scheduled service it was a no show. I called 5 times starting 1st thing in the morning and a rollover answering service took my information and told me someone would call back. No one called back. 4 more times and no one called me back. The answe... read more

sean Scott 

on Google

7 months ago

I paid for a 25k residential air conditioner and prepaid service for 2 years. I called service and scheduled an appointment for service. When I told them my service was prepaid, they scheduled me out 2 weeks. I put in for a day off so that they could service my AC. On the day of the scheduled service it was a no show. I called 5 times starting 1st thing in the morning and a rollover answering service took my information and told me someone would call back. No one called back. 4 more times and no one called me back. The answe... read more

Anonymous 

on Google

8 months ago

They are supposed to be an authorized Gree contractor, unit is under warranty for a coil replacement. Paid $1150 just for labor and a month later no one has any idea what is going on with the part, if it's been ordered/backordered, can't find my account or payment, and now the office is ignoring my emails and requests for an update or refund this past week. I've been patient and gave them the past week notice to call me back with an update but unfortunately no call back will lead to filing a claim with my credit card at this... read more