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Pfaff Volkswagen
- Car Dealers
- Newmarket, ON
About this business
Pfaff Volkswagen is one of the leading Volkswagen dealers in ON. Our facility features a massive car showroom dedicated to new and used cars. We offer used cars of all years, makes, and models. With our open concept, you get a feel for the exceptional customer service you will receive as a Pfaff Volkswagen customer.
Location details
16885 Leslie St, Newmarket, ON, L3Y 9A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hands down the worst dealership I have ever worked with from purchasing a vehicle to service!!!
I made a service appointment online on 7/30 (a Wendsday) for a recall to be completed on 8/9 (the following Saturday). A week later I received a call saying VW Newmarket would be unable to service my vehicle due to the dealership not completing recall work on Saturdays. There were no disclaimers or warnings that work could not be performed on the appointment request form or on the follow-up email I received. The fact that A) there was no disclaimer and B) it took an entire week for someone to bother reaching out to me is wha... read more
Thank you so much to Volkswagen Newmarket for my fabulous new Atlas – I couldn’t be happier! A huge shoutout to Massimo, an exceptional sales consultant, and Dave, the sales manager, for making the entire experience smooth, professional, and enjoyable from start to finish. They truly went above and beyond to ensure I got the best possible deal and made me feel confident and comfortable throughout the process. If you’re in the market for a Volkswagen, I highly recommend this dealership. Their customer service is outstanding, ... read more
Service experience at this VW dealer has fallen off a cliff and it's become a huge effort just to book a service appointment. Was fine previously until the past year or so and now it takes hours to schedule something. Online scheduling never works, always get an error (I'm pretty tech savvy and do everything online, so I ain't the problem). The virtual phone assistant is terrible also, can never find my car, can't understand half of what I am saying (again, it's not me, I do lots of voice virtual assistant stuff all the time... read more
Service department is amazing! Mechanic Rachel Miller was very patient and explained things about my vehicle wonderfly. Well informed and passionate about her field!!!! Brava!
Frequently asked questions about Pfaff Volkswagen
How is Pfaff Volkswagen rated?
Pfaff Volkswagen has a 4.3 star rating with 1,233 reviews.
When is Pfaff Volkswagen open?
Pfaff Volkswagen is open now. It will close at 7:00 p.m.
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