PetSmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.3

About this business

Location details

Temple, TX, 76504, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3654 reviews
Select a rating
Luzienne Elias-Colon's profile image
Luzienne Elias-Colon 
recommend  Recommended
7 years ago
Richie Edwards's profile image
Richie Edwards 
7 years ago

No one around to see if we needed help with anything the young lady in the fish dept didn't have a clue in some instances and really seemed put out by our request for a particular fish. Looked for several minutes to find an item and was not approached by any of the employees. 

Ashley Stillwell-Green's profile image
Ashley Stillwell-Green 
7 years ago
Diana San Fillipo's profile image
Diana San Fillipo 
7 years ago
DeWayne Pool's profile image
DeWayne Pool 
8 years ago

What's up with the temple store? Everytime I go in to purchase the line is long, 1 person working register and 3 standing around talking, nomore Petco just got my business. 

Jeremy Pelley's profile image
Jeremy Pelley 
8 years ago

I have never felt so used and abused by a company. They lie cheat and steal just to make a dollar. They will not return my call even though I have called now three times over 6 months and they don't even care enough about there customers to even give a call back. 

Rachel Ward's profile image
Rachel Ward 
8 years ago

The first time I had my dog groomed they did a great job. The second time I took her there they said they bathed and groomed her but there is no way they could of, because I told them my 4yr old touched her when she had ketchup on her hands and got it on my dog, my dog still had ketchup on her fur when I picked her up 4 hours later, and her face was dirty and she smelt like a dirty dog that they sprayed with a mint smell perfume. When my husband called they just kept making excise after excuse. They said she peed on herself ... read more

Angie Leftwich Tabat's profile image
Angie Leftwich Tabat 
8 years ago

So unhappy with the groomers here. Three times we've been there. The first time was fine. Second time they waited until we arrived to tell me I booked the wrong service online--when I asked how long they knew they said since they checked the schedule earlier in the day. But no one called to tell me. Today my husband scheduled the appointment but accidentally called the wrong store. The people in this store were so rude when I went in. I understand that they didn't have space, but the way they speak to customers is always so ... read more

Drew Eilers-Wilson's profile image
Drew Eilers-Wilson 
8 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 654 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com