Birdeye Logo White 2020
Watch Demo

PetSmart

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
4.3
594 reviews
|Pet Stores|Charlotte, NC 28277 United States

9911 Rea Road, Charlotte, NC 28277 United States

(704) 846-4565

https://www.petsmart.com/store-locator/store/

Open now:9:00 am - 9:00 pm

Google

Facebook

Suggest edits
Top Retail in your area
4.9
(196) · Pet Stores

125 Remount Rd

(704) 588-3647
4.9
(665) · Pet Stores

323 Unionville - Indian Trail Rd W b

(704) 882-1525
4.9
(23) · Pet Stores

2531 Lancaster Hwy

(803) 789-3011
4.9
(149) · Retail

9516 Riverbend Village Dr

(980) 900-9425
4.9
(674) · Retail

137 Center Square Dr

(980) 444-6331
4.9
(1220) · Retail

12206 Copper Wy

(704) 544-7551
About

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Charlotte PetSmart today!

Suggest edits
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.3
594 reviews
5358
  
4134
  
339
  
29
  
150
  
4 reviews have no rating
Sort By:
Featured
Tracy Leigh review for PetSmart
Tracy Leigh on Facebook

5 years ago

07/24/2018, 14:32 PM
Employees are not rude ...they just could care less if you’re there ! When I’ve asked questions about products or the store their response is I don’t know ??? Always out of crickets and horn worms ...It sucks that this pet store is the closest to my house ...can’t wait for the Indian Land one to open !
Tracy Leigh review for PetSmart
Tracy Leigh on Facebook

5 years ago

07/24/2018, 04:59 AM
Employees are not rude ...they just could care less if you’re there ! When I’ve asked questions about products or the store their response is I don’t know ??? Always out of crickets and horn worms ...It sucks that this pet store is the closest to my house ...can’t wait for the Indian Land one to open !
Chase Mullen review for PetSmart
Chase Mullen on Facebook

6 years ago

05/23/2017, 10:02 AM
Featured content

Trust Economy: Why Google and Birdeye Are Against Review Gating

Trust Economy: Why Google and Birdeye Are Against Review Gating

A guide to creating a short link for your Google My Business profile

A guide to creating a short link for your Google My Business profile
Kirsten Williams review for PetSmart
Kirsten Williams on Facebook

6 years ago

05/06/2017, 05:20 AM
DO NOT bring your dog to get groomed at Pet Smart. Not only was Wesley there for 5 hours, he left with a gaping cut on his belly that ended up needing staples. The groomer did not mention this to me, and I had to find it myself luckily prior to leaving the store. Prayers it stays clean and doesn't become infected. Livid is an understatement.
Respond to negative reviews
Chauga Top review for PetSmart
Chauga Top on Foursquare

6 years ago

04/03/2017, 05:50 AM
Good selection of pet needs.
Connie Wolfe Bailey review for PetSmart
Connie Wolfe Bailey on Facebook

6 years ago

03/18/2017, 06:58 AM
My Katie had a groom yesterday, and she looked beautiful when I picked her up! Her coat was soft, fluffy and she smells so clean! Thank you Missy Grant for taking such good care of my baby and making her so beautiful! 💗
Edie Houlihan Elting review for PetSmart
Edie Houlihan Elting on Facebook

8 years ago

10/01/2015, 07:37 AM
Leslie Anne Taylor review for PetSmart
Leslie Anne Taylor on Facebook

8 years ago

04/12/2015, 17:00 PM
Respond to negative reviews
Zach Womble review for PetSmart
Zach Womble on Facebook

8 years ago

01/22/2015, 11:41 AM
Great service I take me two fur babies there for their baths and the staff is wonderful Mandy is awesome she showed so much love for my babies like they were her own and they smelled awesome! She is great!
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.