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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Gastonia PetSmart today! 

Location details

3698 East Franklin Boulevard, Gastonia, NC, 28056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.32,317 reviews
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Karen McCall Baer's profile image
Karen McCall Baer 
recommend  Recommended
6 years ago

Helpful staff and exactly what I was looking for. 

Ryan Mulwee's profile image
Ryan Mulwee 
6 years ago

worst pet smart I have ever be too. will never be going back to any pet smart after everything will only be going to petco from now on 

Pam Stoffel Wilson's profile image
Pam Stoffel Wilson 
6 years ago

If I leave my dog with you he/she BETTER NOT be able to bolt out the door Into major traffic! Have seen this twice! Praying they caught the last one from Grooming. Looked like an older dog. Afraid to leave my babies there!! You should have “release rooms” where dog is let out major door into safe room where “parent “ can leash and take control. Simple fix. Who wants to hear their baby was killed escaping from Petsmart?? I will sue for patent on safe room, so contact me ! 

Kim Welder's profile image
Kim Welder 
recommend  Recommended
6 years ago

Jenna is awesome. she completely deserves a raise 

Mandy Lynn's profile image
Mandy Lynn 
6 years ago

Jenna the manager here at the Gastonia location was amazing! Very knowlegable, helped us to know everything we needed to know about our new bearded dragon!! Also answered all of our questions and pick out the perfect tank for our little Kamo. Thank you Jenna and petsmart 

Jackie Sibley-Newton's profile image
Jackie Sibley-Newton 
recommend  Recommended
6 years ago

We had a great experience picking out new hamsters. TayTay was very knowledgeable and genuinely concerned about the welfare of our furry friends. We wanted to be sure and let her know that Downsey and Jack are doing wonderfully in their new home. They have 2 separate habitats with lots of tubes and fun things. 

Angie Schettig's profile image
Angie Schettig 
6 years ago

I took my Pomeranian to the PetSmart in Rock Hill SC. The next day I noticed she was acting strange and wouldn't eat or sleep. I took her to my vet and was told her heart swelled up to the point where it broke several vessels. After several hours of trying to get the swelling down, I had to make the decision of putting her to sleep. This little princess use to belong to my dad who died last year of cancer, and he asked me to take care of her. I trusted PetSmart, and this is what happened! I will NEVER spend another penny at ... read more

Debbie Gander-Slater's profile image
Debbie Gander-Slater 
7 years ago
Samantha Daniels Queen's profile image
Samantha Daniels Queen 
7 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 2,317 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open tomorrow at 9:00 a.m. 

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