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PetSmart

4.3

About this business

Location details

310 East Brannon Road, Nicholasville, KY, 40356, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.31,934 reviews
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Rebekah Zemo's profile image
Rebekah Zemo 
6 years ago

Do not recommend for grooming. Staff was rude, my dog smelt and felt as if he had never been washed in the 4 hours there. He was also wet at pickup. 

Dillon Ray Hutton's profile image
Dillon Ray Hutton 
recommend  Recommended
6 years ago

Great fish selection, good pricing, tanks are always in good shape and employees are always friendly. Johnathon (fish department) is super helpful! He definitely knows all about fish. I always try to find him when getting my fish or asking a question! Highly recommend! 

JoAnn Travis's profile image
JoAnn Travis 
recommend  Recommended
6 years ago

I took my dog for grooming and was very happy with the results. All of the staff was helpful and the store was very clean. I would recommend PetSmart at the Brannon Road location highly. 

Gina Bess's profile image
Gina Bess 
recommend  Recommended
6 years ago

I like many of their products. Friendly staff. Discounts & sales. Also have good adoption events ! 

Hannah Leet's profile image
Hannah Leet 
recommend  Recommended
6 years ago

Just got my Great Pyreenees groomed and Makenzie Q did AMAZING!!!! Great service. Definitely a worthy place to take your dog to get groomed with awesome results. 

Michael Felts's profile image
Michael Felts 
6 years ago

Customer service is terrible. The fish area is understaffed bad. Other associates doesn't seem that interested in helping you with anything and the checkout lady seemed perturbed because i noticed the fish purchase rang up wrong and she had to void and redo..her resp. "it's only 40 cents" never once smiled, i won't be back 

Kathy Gilkerson Gillespie's profile image
Kathy Gilkerson Gillespie 
recommend  Recommended
7 years ago

Jake & Joey love❤🐶🐕🐾#PETSMART!🙌❤🐾🐾🐾🐾 

Jennifer Watters's profile image
Jennifer Watters 
7 years ago

We have gone to this location for years. Our dog has a case of vertigo and they will not trim her nails because she can not jump off the table. So they are willing to pick small dogs up that can not jump, but because my dog has some balance issues now they refuse. She can stand etc which would be required to trim her nails. I will def not shop here again! Poor customer service!!! 

Sharon Bernard's profile image
Sharon Bernard 
7 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,934 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m. 

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