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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Okemos PetSmart today! 

Location details

5135 Times Square Place, Okemos, MI, 48864, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.31,307 reviews
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Jeff Waldmann's profile image
Jeff Waldmann 
7 years ago

We've brought our 7-month old pup to the groomers here a couple of times and this most recent will be our last. We booked her to have a trim and furminator bath and when we picked her up she was damp and clearly hadn't been brushed, nor had she been trimmed at all. 

Stephanie Smith Crisp's profile image
Stephanie Smith Crisp 
7 years ago

Sick and mislabeled reptiles sold. Employees have very little to no animal care experience. Overpriced corporate store. Feral cat colony lives in the little chunk of woods behind this store. Chinese restaurant feeds them. I reported it to the store. No difference. 

Marcia Kay's profile image
Marcia Kay 
7 years ago

Shout out to the MANAGER today @PetSmartOkemosMI. Alot of people were safe due to his quick thinking. We were there for a grooming appointment, but everyone was calmly ordered out for safety. The staff on site handled all pets with love and kindness getting everyone out to the parking lot. The Meridian Fire Dept was called and firefighters were inside. Last I knew they were cutting off power to the building. Once again alot of people were safe due to the Managers quick actions. 

Lisa Pohl Davis's profile image
Lisa Pohl Davis 
8 years ago

We take our American Eskie to be groomed here and have always loved how they groom him. They are very nice and are very good with him. 

Mellisa Reilly's profile image
Mellisa Reilly 
8 years ago

I bought a harness for my dog, but she kept slipping out. The night manager spent over 10 min helping me find and fit the right one and exchanged it, no problem! She sat on the ground and let my dog get to know her so she would feel comfortable. She even offered me a new leash to match. I will never go anywhere else when I need something for my dog! 

Mark Way's profile image
Mark Way 
8 years ago
Brenda Graham McMullen's profile image
Brenda Graham McMullen 
8 years ago

Awesome store awesome people and onyx loves her trainer marion 

Glenn Marshall's profile image
Glenn Marshall 
8 years ago

A terrible place to take your pet!!!! The manager is obnoxious!!!! 

Kelcy McArthur's profile image
Kelcy McArthur 
9 years ago

Grooming services are a total waste of money. Paid $40 for my dog to get a bath and for them to tell me they could only get 3 of his nails clipped. I will never take my dog here again or recommend this place to anyone. Total disappointment. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,307 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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