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PetSmart

4.0

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Santa Cruz PetSmart today! 

Location details

490 River St, Santa Cruz, CA, 95060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,032 reviews
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Emmy Legge's profile image
Emmy Legge 
recommend  Recommended
4 years ago

Had our second puppy training class today. It was really great! We’re having so much fun with our small group! Great trainner, she’s very attentive and takes her time answering all of everyone’s questions! Looking forward to our next class! 

És Samarripa's profile image
És Samarripa 
recommend  Recommended
6 years ago

I bring my Jackhuahua here for grooming. Baruc is always very prompt, professional & gives my fur baby the cut we want, always listening to what we have to say. Most importantly, he is very loving toward my Angel. If it weren’t for him, I’d take my baby elsewhere. I highly recommend booking with him! 

Cathy Godwin-Flynn's profile image
Cathy Godwin-Flynn 
7 years ago

I took my dog Mimi there to be groomed for the first time. I'm happy with how gentle Mary and Norma were with her. And the price for grooming was reasonable. 

Leighanne Ortiz's profile image
Leighanne Ortiz 
7 years ago

I liked looking at all of the kittens that were in the adoption room there are some adorable kittens there 

Carrie Everett-Renner's profile image
Carrie Everett-Renner 
7 years ago
Mike Hayes's profile image
Mike Hayes 
7 years ago

Only giving two stars because of the professionalism from the manager Doran First, I want to say that this has to be the most frustrating and worst customer service experience that I have had at any point in my life. Secondly, I will admit to not knowing all of the procedures and protocols that go on at the stores, but I do know customer service and this was an absolute joke. I had made an appointment to have my dog groomed at 7:00 A.M. on July 24th, 2017. I had taken the d... Continue Reading 

Sequoia Hughes's profile image
Sequoia Hughes 
8 years ago
Bernadette Riesgo's profile image
Bernadette Riesgo 
8 years ago

Great ppl there. Great customer care and very friendly people 

Jennifer Williams's profile image
Jennifer Williams 
8 years ago

Awful service in the grooming dept! They were overwhelmemed. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4 star rating with 1,032 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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