Petsmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Amarillo PetSmart today! 

Location details

2800 S Soncy Rd, Bishop Hills, TX, 79124, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,832 reviews
Select a rating
Amber Dawn's profile image
Amber Dawn 
4 years ago

The line was wrapped around the store. They have inefficient check out system, that makes shopping difficult because the line is blocking the shopping lanes. 4 lanes are open but you have to stand in one lane until called. Dumb! 

Todd Dajuana Nelson's profile image
Todd Dajuana Nelson 
4 years ago

I made a 1:00 appointment with Petsmart in Amarillo for my Zoey I had her in Lubbock in October and gave them the new rabies vaccination info they put it in their system when we got to the groomers they wanted her vaccination record and I told them about it was on file with Lubbock and the girl told me it wasn’t there so we try to call our vet and he is gone for a funeral and I asked the lady to call Lubbock and her exact answer was it won’t do any good it’s not in OUR system and Lubbock is in our system and she went on to t... read more

Sarah Schwertner's profile image
Sarah Schwertner 
4 years ago

Stores that don’t require staff and shoppers to follow state mandates and federal recommendations about wearing masks will no longer get my business. 

JoLynne Coconis's profile image
JoLynne Coconis 
4 years ago

When I was shopping for some items for my new beta, I overheard 1 female talking talking to the other assoc. about an incident that happened the day before, and I Realized they were talking about my daughter. I do not know what conspired between them 2 but, that gives her NO REASON TO TALK ABOUT SOMEONE WHEN THERE ARE CUSTOMERS IN THE STORE, AND I HAPPENED TO BE THE MOTHER OF WHOM SHE WAS TALKING BAD ABOUT.. SMH.. 🤬🤬🤬🤬😡😡😡😡 

Misti Wieck's profile image
Misti Wieck 
5 years ago

Very friendly staff and very friendly 🎅 Santa today 

Tawnee Renee Williams's profile image
Tawnee Renee Williams 
5 years ago

Definitely wouldn't recommend the grooming salon. The staff is rude & unprofessional, they didn't even trim my dogs nails even though I payed for it. 

Latitia Mariner's profile image
Latitia Mariner 
5 years ago

I was at the Amarillo store on May 31 2019, your employee,Hannah I believe was her name, was so helpful, caught a mistake on items I purchased, corrected it and apologized for it and I will definitely be back actually every one was helpful 

Shaurice Nel's profile image
Shaurice Nel 
6 years ago

Thank you summer and Caitlyn for an amazing job on my two babies Cesar and Sophie. The grooming salon is amazing and excellent customer service.!!!! 

Brad Schear's profile image
Brad Schear 
6 years ago

Lexi is awesome...Best customer service I've had ever in any store. very friendly and a great help. she helped me get multiple items throughout the store. more people need skills like her. I will be back as long as she doesn't leave 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,832 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com