Petsmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Panama City Beach PetSmart today! 

Location details

15500 Panama City Beach Pkwy #340, #340, Panama City Beach, FL, 32413, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2957 reviews
Select a rating
SueAnn Edwards Dixon's profile image
SueAnn Edwards Dixon 
recommend  Recommended
3 years ago

Pet Smart did a great job grooming GiGi! The price was very reasonable able and the staff was very friendly! I really like the way they treated GiGi! —Sue Ann Dixon 

Melanie Mullins's profile image
Melanie Mullins 
3 years ago

To be clear, I do not recommend THIS petsmart. I have been getting my dogs groomed at petsmart for years and have always loved it. We took them to the Panama city location and they came back not smelling clean, still shedding like crazy ( we get the furminator package for this exact reason) and worst of all... One of my dogs got fleas. I called the manager and was informed that "they clean so that's impossible. Maybe she walked through grass." He asked what I wanted and I said I didn't want anything, I just wanted to inform ... read more

Donielle Scarberry-Cox's profile image
Donielle Scarberry-Cox 
4 years ago

We took our Labrador in to be groomed. We picked him up and he smelled the same as when we dropped him off. We have never had this experience. Normally when we pick him up he looks and smells great. I expect to get what I paid for and obviously I didn’t. 

Allison Shaw's profile image
Allison Shaw 
recommend  Recommended
4 years ago

I love animals and they give good employees service 

William Shurbutt's profile image
William Shurbutt 
recommend  Recommended
4 years ago

We were very pleased with the groomers friendliness and great work. Our girls looked amazing. Thank you. 

William Shurbutt-Rardin's profile image
William Shurbutt-Rardin 
recommend  Recommended
4 years ago

We were very pleased with the groomers friendliness and great work. Our girls looked amazing. Thank you. 

Patrice Couch's profile image
Patrice Couch 
recommend  Recommended
5 years ago

Marissa at the Panama City store was so very helpful today as I ran out of dog food amid the CoVid-19 outbreak. I thank her for being patient with me and helping me by phone to get my online order correct. 

Nena Pittman-Spears's profile image
Nena Pittman-Spears 
5 years ago

Horrible, horrible experience! I took my choc lab in to get groomed, full service; when I got her back I noticed nicks on her skin here and there. By weeks end, I had to take her to the veterinarian! The nicks had become smelly sores and the surrounding hair had started falling out. She had to get treated for staff infection, shots and oral antibiotics. Cost near $200. Really not what I wanted in the full service! So, no, I would NOT recommend Pet Smart to my worst enemy! Sincerely, X patron 

Joe Truppo's profile image
Joe Truppo 
5 years ago

Horrible customer service and even worse service for your pet! It’s Worse than a car dealership they quote you a price over the phone to get you to come in then once you get there is four times more! And the manager on duty refused to honor the quote that they gave me over the phone! Horrible customer service! 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 957 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com