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Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Dublin PetSmart today! 

Location details

6010 Sawmill Rd, Columbus, OH, 43017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,080 reviews
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Heather Fields's profile image
Heather Fields 
4 years ago

My puppy was scheduled for the "Puppy Playdate" event they were having. We were even the first one to sign up. My puppy has all her shots as required. The day of I brought my puppy in and they didn't like that my records were hand written and that there wasn't an expiration date noted. All shots are a year anyway, everyone knows that. But since they just "didn't like "it they denied my puppy. A girl there named Zoey became real rude with us. I went and got the manager and she said there was nothing wrong with my paperwork bu... read more

Bari Task's profile image
Bari Task 
4 years ago

I think this before and after photo says enough . They even shaved her whiskers off which everyone knows is a huge no no. My dog was sick for several days after this appointment , and i asked not to have her shaved, they did refund me my money back and the manager agreed that this is not ok, but it was a very bad experience for my puppy. 

Michelle R. Whitt's profile image
Michelle R. Whitt 
4 years ago

These guys are a mess not only are they dysfunctional but has no business manners whatsoever the service sucks I make an appointment online and they are always calling at the last minute to change the time and it's always the times that are inconvenient... it doesn't matter who you choose as a groomer... I request a certain groomer all three times and all three times I got a totally different person... not very trustworthy... most important my poor nine mo 9 lb puppy was chopped up... they nicked his balls, he's came home wi... read more

Whitney Kaczmarek's profile image
Whitney Kaczmarek 
recommend  Recommended
4 years ago

We have taken Sophie to petsmart for grooming the entire time we have had her. She had some trouble with her last appointment and they called to check on her. I let them know the difficult decision we had to make to put her down. They are making a donation to the Humane Society in her honor. 💜💜💜💜 

Ashley Kimbler's profile image
Ashley Kimbler 
5 years ago

My friend got her dog groomed at a different PetSmart location and her dog is the same size/breed as mine. The service was great and cut looks awesome. She referred me so I immediately booked ASAP. The groomer called me the day before my dogs grooming appointment. Left me a voicemail canceling his appointment with no option to reschedule they just said it takes too long because of his size. Exactly the reason I booked it over a week in advance. Big let down but I don’t mind spending my money somewhere else. Seemed unprofessi... read more

Nancy Adkins Webb's profile image
Nancy Adkins Webb 
recommend  Recommended
5 years ago

The grooming salon always does a fantastic job grooming my Lucy. I can tell they truly love their clients. 

Lonnie Falkenstein's profile image
Lonnie Falkenstein 
recommend  Recommended
5 years ago

The staff are so good to our pets and they make every effort to be helpful! Our pup is going through obedience classes here. Todd and his background, love for what he does and each dog has had a great outcome for us in training our pup! 

Angela Rosen's profile image
Angela Rosen 
recommend  Recommended
5 years ago

Nice selection of things. Todd is a great trainer, with Pets and people 😁 

Janice Jones's profile image
Janice Jones 
recommend  Recommended
6 years ago

I really enjoy my frequent trips to Sawmill Petsmart! The staff is friendly and knowledgeable for being such a huge store! If they are helping another customer, I will take a few minutes and visit their pets for adoption or watch the talented pet groomers in the front window. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,080 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m. 

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