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Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Burlington PetSmart today! 

Location details

1969 Marketplace Dr, Burlington, WA, 98233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,017 reviews
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Kimberly Minkel's profile image
Kimberly Minkel 
3 years ago

Good customer service will prevent reviews like this. There is an Assistant manager, the older lady with blonde hair, that is the rudest person. I’ve had a few instances with her and today was the last. I went in to get crickets and a few cat items. I waited at the crickets for 15 minutes. Not one employee said a word to me. They knew I was there because I pushed the help needed button. Finally one employee said, “I’ll be with you but it’s going to be a while” and hurried off… See more 

Buddy Hamilton's profile image
Buddy Hamilton 
4 years ago

It is super ridiculous that you can not drop your pet off even 5 minutes early to their grooming appointment. A lot of people, including me, leave early to make sure they are there on time in case of traffic or something. Then you have to sit out in your car and wait for the exact time to drop them off. There is absolutely no reason that you can’t drop them off a few minutes early and have them wait in the kennels in the back that they have to wait in anyways. This makes absolutely no sense to me, and is honestly bad custome... read more

Veronica McCammon's profile image
Veronica McCammon 
recommend  Recommended
4 years ago

The grooming service does an amazing job with Koda, our 2 year old long hair Siberian Husky! He looks gorgeous everytime he comes home! 

Veronica McCammon's profile image
Veronica McCammon 
recommend  Recommended
4 years ago

The grooming service does an amazing job with Koda, our 2 year old long hair Siberian Husky! He looks gorgeous everytime he comes home!😍🥰 

Tye Jonathan William Shantz's profile image
Tye Jonathan William Shantz 
4 years ago

They have been sold out of my dogs food for several weeks now. I’ve moved my shopping to Petco down the road. It’s always in stock. 

Tye Jonathan William Gould Shantz's profile image
Tye Jonathan William Gould Shantz 
4 years ago

They have been sold out of my dogs food for several weeks now. I’ve moved my shopping to Petco down the road. It’s always in stock. 

Yadira Avendano's profile image
Yadira Avendano 
5 years ago

i did a appointment at the groomers and try to drop off my dog a little earlier and they toll me i have to be back until 12 because is the appointment time since is a express service , i always get the service wish it takes up to 2 hrs and pay around $60. i will never be back so stupid 

Jamie Lopez's profile image
Jamie Lopez 
5 years ago

Always greeted when coming in And the employee's asks my husband and I if we're finding everything alright. thank you for the good work.. 👍👍👍 

Jamie Parker's profile image
Jamie Parker 
recommend  Recommended
6 years ago

Dr. Pat and Dr. Samson are the best!! 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,017 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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