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Petsmart

4.4

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Frederick PetSmart today! 

Location details

5401 Urbana Pike, Bartonsville, MD, 21704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,046 reviews
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Kathy Perrera Sanzone's profile image
Kathy Perrera Sanzone 
recommend  Recommended
2 years ago

Highly recommend Katie for your grooming needs. She’s fantastic!! 

Sandi Lee Phillips's profile image
Sandi Lee Phillips 
2 years ago

This was by far the worst customer experience of my life. Dropped my dog off for a 10 AM appointment. The employees showed up after 10. They were not prepared to receive the dogs. There were four dogs waiting, but only two groomers. I was told it would take three or four hours to groom my dog. I showed up 5 1/2 hours later, and my dog was just getting on the table to be groomed. When I called to ask how much longer it might be, a manager said 30 more minutes. At that point, I… See more 

Tracey Paglia's profile image
Tracey Paglia 
recommend  Recommended
4 years ago

I do typically like this Petsmart the staff if helpful and friendly. However I do find it a little sad that corporate has found yet another way to make life miserable for the Lil bettas. In addition to their roomy 16oz of water they now have decided to show off their colors with a bright led light under each tub. Imagine living with a spot light right under you that you can’t get away from, it’s sad. I know it sounds stupid to most but it’s sad. I found one clearly agitated … See more 

Tracey Paglia's profile image
Tracey Paglia 
recommend  Recommended
4 years ago

I do typically like this Petsmart the staff if helpful and friendly. However I do find it a little sad that corporate has found yet another way to make life miserable for the Lil bettas. In addition to their roomy 16oz of water they now have decided to show off their colors with a bright led light under each tub. Imagine living with a spot light right under you that you can’t get away from, it’s sad. I know it sounds stupid to most but it’s sad. I found one clearly agitated and ramming his body against the side. I brought hi... read more

Kristina Lynn's profile image
Kristina Lynn 
5 years ago

Warning: The Banfield Pet Hospital has terrible customer service. I took my dog in for his appt and they told me I’ll need to reschedule because it “somehow got cancelled”. Not by me. When I asked how long it would be to wait they said they are booked solid and can’t give me a time. They also said they can’t put me in front of anyone else because that would “disrupt their quality of service”. Cancelling someone’s appointment unbeknownst to them is disrupting your quality of service. I drove 30+ minutes for this appt. Thanks,... read more

Daelyn Cox's profile image
Daelyn Cox 
6 years ago
Cyndee Morgan's profile image
Cyndee Morgan 
recommend  Recommended
6 years ago

Genevieve LOVES Toni!!! We would never go to anyone else!! 

Brian Kinman's profile image
Brian Kinman 
recommend  Recommended
6 years ago

I work there so yeah, it's the best pet store there is... Because I'm there 😁 

Kim Andrew's profile image
Kim Andrew 
6 years ago

not sure if i will go back. they forgot to trim a paw on my dog. i live 30 minutes away and wasn't going back. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.4 star rating with 1,046 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

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