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Petsmart

4.1

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Aurora PetSmart today! 

Location details

40 S Abilene St, Aurora, CO, 80012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,995 reviews
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Stacey's profile image
2 years ago

Not the best I have taken my dog to this location of 4 different occasions. The staff is somewhat rude and there is no waiting area for the dogs. You have to wait outside the door until someone else comes out. The grooming is ok but I have had better. All in all it is not the worst place in the world. PROS: Location CONS: Friendliness of staff, waiting area, overall grooming 

Ellie's profile image
2 years ago

Excellent Customer Service It is easy to find a customer service representative if you need help finding something or have a question, and after you check out, they will graciously help you carry your purchases to your vehicle. 

Alicia Manning's profile image
Alicia Manning 
4 years ago

Very long lines also my dog teeth was not clean 

Chris Gorniak's profile image
Chris Gorniak 
4 years ago

Today I couldn't wait to get the hell out of your store (never mind that it's Saturday and you had only one person at the checkout ) ... who the hell takes care of the adoption 'area'? Why is there a 2 month old kitten alone in a 'cell' ....there was no one there to interact with any of them .. and no one to ask about adopting any of them ... am I angry? Like you wouldn't believe how angry ... 

Vanessa Shelby's profile image
Vanessa Shelby 
4 years ago

bad customer service, young lady in the fish department is rude and management is useless, went to petco and got what I needed. 

Cheryl Martin's profile image
Cheryl Martin 
5 years ago

Love how Paula grooms and how she cares for my baby 

Chris Kattau's profile image
Chris Kattau 
6 years ago

put in online order and the staff was so lazy they only grabbed one of my items and told me that they didn't have my other items when in fact they were on the shelf Stafford's just too lazy to get all my items. 

Kate Halbur's profile image
Kate Halbur 
6 years ago

Terrible customer service! No one knows what’s going on or how to appropriately work with customers. 

Tom Cross's profile image
Tom Cross 
7 years ago

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.1 star rating with 2,995 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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