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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Eugene PetSmart today! 

Location details

2847 Chad Dr, Coburg, OR, 97408, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,444 reviews
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David Palmer's profile image
David Palmer 
4 years ago

Been shopping here for many (20+) years & will not be going back. I'm done with unruly dogs and stupid owners wandering aimlessly on every isle. Nice staff but way too young to police these idiots with their unruly dogs. 

Jet Dongui-is's profile image
Jet Dongui-is 
4 years ago

Too much to type so just took a screenshot of my review on yelp and the one I sent to their costumer service. 

Bee Black's profile image
Bee Black 
4 years ago

At first, I thought shopping here was going well. Everyone kept their distance. All employees were kind/polite and wearing masks. Then I got to the register, where the employee was not wearing gloves or a mask. They did not have a shield, either. I felt very unsafe and will not shop here, if I see that no corrects are made to further protect customers. 

Brandon Black's profile image
Brandon Black 
4 years ago

At first, I thought shopping here was going well. Everyone kept their distance. All employees were kind/polite and wearing masks. Then I got to the register, where the employee was not wearing gloves or a mask. They did not have a shield, either. I felt very unsafe and will not shop here, if I see that no corrects are made to further protect customers. 

Frances Mays's profile image
Frances Mays 
recommend  Recommended
5 years ago

I got great customer services when I was looking for a good dog food in my price range. Then they took and loaded it in my car. 

Sarah Prohaska's profile image
Sarah Prohaska 
recommend  Recommended
5 years ago

I took my dog in to get groomed and they did exactly what I wanted and nothing else! Everyone who works there is very nice and knowledgeable! 

Heidi Ann's profile image
Heidi Ann 
5 years ago

Your fish department employee desperately needs a class or two in manners and customer service. My 5 kids under the age of 10 are more polite than that. You made a super happy birthday boy and his siblings experience to your store a terrible one. It’s really not that hard to say nice things instead of insulting parents in front of their children. Ridiculously awful to say the least, I hope you don’t talk to your own family that way. We will not be visiting your store or any PetSmarts. Very disappointing. 

Jessica Steele's profile image
Jessica Steele 
5 years ago

I went in yesterday 5/13/19 to buy some new friends for my son in the fish department. the lady with the glasses working there was so very unprofessional and REFUSED TO HELP US AND REFUSED ME OF BUYING SOME ALL DUE TO ME NOT KNOWING HOW BIG MY TANK WAS!? . It broke my sons heart her saying no to him. she ABSOLUTELY NEEDS TO BE RE EVALUATED TO WORK THERE! we will most definitely not ever be coming back due to the very unfriendly workers. 

Jillian Leigh Bennett's profile image
Jillian Leigh Bennett 
recommend  Recommended
5 years ago

I love this place! I love all the girls in the grooming department! Thank you to everyone who works here for everything you do each day!!! 🖤🐾🐶 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 2,444 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

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