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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Billings PetSmart today! 

Location details

2510 King Ave W, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,889 reviews
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Rose Valdez Houser's profile image
Rose Valdez Houser 
4 years ago

Their grooming staff needs training in customer service! After having my pets groomed at Petsmart for decades I am not going back! Apparently I complain too much. Last month I mentioned that they need to make sure no water gets in their ears because they get infections. And treatment cost a couple of hundred dollars! I don’t believe I was out of line to bring it up! This time I asked them to make sure to do a good sani cut because last groom it wasn’t done well and to make sure inside the ears are also cleaned. If I can’t sa... read more

Shirley Shea's profile image
Shirley Shea 
5 years ago

I took my puppy here for training! Carrie is the best! She was so patient and kind, and really helped my pup come out of her shell! 

Robin Lee Jones's profile image
Robin Lee Jones 
5 years ago

great pet store,so many choices of pet toys to choose 

Selena D Smith's profile image
Selena D Smith 
5 years ago

they could hire some competent workers, like if you offer Santa pet photos, actually have somebody that knows what they're doing, what a disappointment you were, for the time spent, and not receiving our picture, to be told you should have used your cell phone, had I owned one that would have been great, had you not advertised YOU were taking the pictures that would have been great too. total loss .. 

Kelsey Kim's profile image
Kelsey Kim 
5 years ago

I just had my two dogs groomed and they were amazing! they treated my dogs like family members. we will definitely be going back! thank you! 

James Carner's profile image
James Carner 
7 years ago
Kristine Cherer's profile image
Kristine Cherer 
7 years ago

My dog Winston always looks great and the ladies take good care of him 

Jill Nauman's profile image
Jill Nauman 
7 years ago

I called to set up my puppies nail trim and they said they accepted walk-ins all day. Loaded up my kids and dog and drove across town in 100 degree weather. When I got there they said my dogs rabies tag was not enough proof but they needed paper work from the vet. That would have been nice to know before the large trek. I understand they want proof of rabies shot for safety but since when in a tag not enough? 

Dominick Wood's profile image
Dominick Wood 
7 years ago

Sleezeballs that switch product. When a brand name product is advertised for sale through email they switch it out for generic and hide the signs that say the name brand is on sale. Even though email states specific brand, when you call you just get told that "they reserve the right to substitute" and "the manager is too busy" and "we can't do anything on weekends call corporate, but the sale will be over by Monday so it will just be a waste of your time". No one from management called back. Really disappointed, if you don't... read more

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 1,889 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 6:00 p.m.  

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