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Peterson Chevrolet Buick Cadillac

3.4

About this business

Specialties: Peterson Chevrolet Buick Cadillac is a leading auto dealership in the Nampa, ID area, specializing in Chevrolet, Buick, and Cadillac vehicles and services. Our diverse line-up of new and used cars, SUVs, and trucks match any lifestyle or budget, with trusted brands like Chevrolet, Buick, Cadillac, and more. Our knowledgeable sales team will guide you through the car-financing process, answering every question you have along the way, while our personal setup team will help you get acquainted with your new vehicle... read more

Location details

12300 Fairview Ave, Boise, ID, 83713, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.423 reviews
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Debra H's profile image
Debra H 
a year ago

I have taken all of my vehicles into Peterson Chevrolet, over the years, and they have always been very honest, and though. And they are very friendly to work with. ****** 

Business response:

Our staff is committed to providing each of our clients with the best automotive experience! 

Logan D's profile image
Logan D 
a year ago

Peterson forced me to drive truck and trailer 900 miles round trip after mis-diagnosing my mother in laws car that broke down in boise during the week. They told her she needed a new motor without running a single test or pulling out a single tool. Apparently their "technician" is godly and has done this so long he just knows.When we got the car home, i charged the battery, replaced a bad/loose ground wire and the car started right up.They stated she had no oil and no compression, however when picking the car up, it was park... read more

Business response:

<p>While we understand ******************* might be frustrated at his perception of the circumstances of the question, there are several factual inaccuracies in his statement, such as.</p><p>1. No one "forced" ******************** to do any driving. He took it upon himself to drive from his home to drive to Boise in his attempt address the situation.</p><p>2. 2 technicians agreed there was low compression in the engine, in which the vehicle needed further diagnosis to confirm. Peterson Chevrolet asked for 1 hour of additiona... read more

BL L's profile image
BL L 
a year ago

We just recently purchased a newer vehicle and when I say my husband looked up, down in and out of that vehicle before buying even got under the truck there was nothing wrong. It was 2022 ***** with only 7k miles on it and a clean report. Well after a VERY shady deal they went behind our backs and filed their own loan on us when we already went through our bank and we still currently dealing with that mess, ever since we confronted them about this my husband had to get the key fob programmed at the Peterson dealership where ... read more

James S's profile image
James S 
2 years ago

At Peterson Chevrolet I was greeted by **** one of the salesmen. I explained my wife needed a ********. The request was for a ******** white in color with a bench seat. **** and the manager said great we can make that happen. My wife really wanted one and wrote a deposit check for the ********. As we were leaving I observed a 5.3 litter Silverado.I advised **** and his manger if this purchase was made it would be a two vehicle purchase and they would need to follow through with both. They agreed and we began the purchase of ... read more

brandon c.'s profile image
brandon c. 
2 years ago

I do not recommend bringing your car or truck to Petersons service department. I brought my truck in with electrical issues three different times. I ended up paying for parts that didnt fix the problem. 

Business response:

As we discussed with ************************* via certified mail, all proper procedures and protocols were followed to rectify his intermittent electrical issue. ************************* approved all the steps regarding any expenses during and throughout the process. A discount was also offered to ************************* for the additional repairs needed, which he declined. 

B. C.'s profile image
B. C. 
2 years ago

I do not recommend bringing your car or truck to Petersons service department. I brought my truck in with electrical issues three different times. I ended up paying for parts that didnt fix the problem. 

Business response:

As we discussed with ************************* via certified mail, all proper procedures and protocols were followed to rectify his intermittent electrical issue. ************************* approved all the steps regarding any expenses during and throughout the process. A discount was also offered to ************************* for the additional repairs needed, which he declined. 

brandon c's profile image
brandon c 
2 years ago

I do not recommend bringing your car or truck to Petersons service department. I brought my truck in with electrical issues three different times. I ended up paying for parts that didnt fix the problem. 

Business response:

As we discussed with ************************* via certified mail, all proper procedures and protocols were followed to rectify his intermittent electrical issue. ************************* approved all the steps regarding any expenses during and throughout the process. A discount was also offered to ************************* for the additional repairs needed, which he declined. 

Douglas N's profile image
Douglas N 
3 years ago

I purchased a GM Certified Pre-Owned vehicle from Peterson Chevrolet in November 2020. I continue to have mechanical issues with this vehicle since taking delivery. I turned the vehicle in for service in March 2021 due to issues I was certain were related to the transmission, but the service department got back to me and stated the transmission checked out good. The service center assistant then informed me that my brake calibers were worn out and needed to be replaced and told me they weren't under warranty! How the heck ar... read more

Business response:

We previously assisted Mr. ****** with his brake caliper issue as stated. From the time of purchase, to the time he was told he needed calipers, Mr. ****** put 6500 miles on the vehicle in the 4 month he owned it, which is a fair amount. Although Petersons does not feel anything improper happened on our behalf, we did agree to reimburse Mr. Newell a portion of his repair bill, as a gesture of good faith. Mr. ****** was pleased with the outcome at that time. In regards to Mr. ******** concerns about his transmission, we have ... read more

Cristy H's profile image
Cristy H 
5 years ago

Robert at Peterson Chevrolet was an excellent and attentive sales agent. He really listened to my needs and made sure they were met with a professional & friendly demeanor. I would recommend him and the finance department to anyone looking for a new car! Excellent service all around!! 

Frequently asked questions about Peterson Chevrolet Buick Cadillac

How is Peterson Chevrolet Buick Cadillac rated?

Peterson Chevrolet Buick Cadillac has a 3.4 star rating with 23 reviews. 

When is Peterson Chevrolet Buick Cadillac open?

Peterson Chevrolet Buick Cadillac is closed now. It will open tomorrow at 8:30 a.m. 

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