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10410 Ridgefield Pkwy, Short Pump, VA, 23233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Were the waiting room chairs comfortable at this pediatrician's office? They were average Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Does this provider offer flexible appointment times? Absolutely! I never have a problem! Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details? N... read more
Would you recommend this pediatrician to others? I Already Have Did this provider have an entertaining selection of waiting room magazines? Somewhat, but they need a bigger selection Did the pediatrician ever make you feel like an inadequate parent? Not at all! They were very encouraging and supportive
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed? No, they were fully staffed How would you compare this provider to others in his/her field that you have visited? Among the best I have seen Do you trust this pediatrician to always have your child's best interest in mind? Yes, I trust them Does the pediatrician interact with both you and your child during appointments? Yes, they interacted with both of us Is this provider easy to reach in an emergency? Somewhat, they eventually called me back
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Does this provider treat their staff well? Yes, they treat their staff with respect Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment? Yes, I felt like an annoyance! Did this provider's staff seem to respect him/her? No, it was obvious the staff didn't think he/she was qualified Did this pediatrician have toys, magazines or TV's in the waiting room? Yes Was this provider's office too cold? No, it was fine
Does the pediatrician over-treat your child for simple ailments? Not at all! They give my child exactly what he/she needs Did this provider seem well-trained and experienced? Absolutely, they were an expert! Does this provider remember you and your circumstances at every appointment? Not really. I usually have to remind them.
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details? No, they didn't make me feel uncomfortable or stupid Do you trust this pediatrician to always have your child's best interest in mind? Yes, I trust them Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. After I told them that I didn't want my child to get certain vaccinations, they were very kind and considerate, and respected my decision. I re... read more
Peter S. Heyman, MD, FAAP has a 4.5 star rating with 36 reviews.
Peter S. Heyman, MD, FAAP is open now. It will close at 6:00 p.m.
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