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2811 Locust St, Sterling, IL, 61081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My vehicle would not turn on Monday morning. I instantly called my emergency roadside assistance and had my vehicle towed to Kunes Ford (never have been here). I called to let them know my vehicle was coming and they were extremely willing to help. Jim in the service center kept me updated multiple times throughout the day and I was able to pick up my vehicle this afternoon. I’m extremely happy with the quick turn around and so thankful they took care of everything!
Love their new waiting room, while my car was being serviced.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Dan B was great to work with!! Worked with me and my needs and found me a great new car!!! Was not pushy at all and everything was explained really well!! Highly recommend!!
Never deal with these crooks. Don’t believe anything they tell you!
Business response:
Hi Nathan Shepard, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at location-email to discuss this further.
Business response:
Heidi Topping, we are glad we could help!
Please be advised. If you are considering a purchase at this dealership, you WILL be ripped off.
Business response:
Gary Priebe, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at 262-728-5544 so we may identify ways to improve your experience.
Me and my fiance bought our new car with the help of drew. He made the process a breeze thank you very much !
Business response:
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Kunes has done an exceptionaljob supporting us in our purchases. Excellent dealers who care for their customers. Jack Hibbard is our rep and he is the best. He truly cares and works for you.
Business response:
Stephen Dunkel, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Ford Lincoln! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Do not buy ne thing from them worst place ever screwed me now i got a worthless truck and a 12000 doller bill never recommend ne one to go they gung up on me twice and wont do shit about it
Business response:
Isaac Vfk Valdivia, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 815-625-6300 when you have a chance. Thank you, and we look forward to hearing from you.
Pete Harkness Ford Lincoln has a 4.3 star rating with 139 reviews.
Pete Harkness Ford Lincoln is closed now. It will open at 9:00 a.m.
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