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Petco

4.3

About this business

Petco Orlando is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics insi... read more

Location details

2410 E Colonial Dr, Orlando, FL, 32803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,153 reviews
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Donna McDarmont's profile image
Donna McDarmont 
3 years ago

Ordered products on line. Only half of the order showed up the next day. Contacted the store and employee passed me to the General Mgr, Shaun. He told me I could come pick up the rest of my order and made no effort to try to work with me on the delivery issue. He refused to give me the full name of his Dist Mgr and then proceeded to give me the wrong number for customer service office for the district. Bottom line, got no where with him. Contacted corporate office who re… See more 

Shakeia Long's profile image
Shakeia Long 
recommend  Recommended
4 years ago

the staff is super sweet and understanding to my lack of mobility and movement. always ready to help. 

Rosy Usm's profile image
Rosy Usm 
5 years ago

Super disappointed that my vetco appointment was cancelled and the store didn't bother to notify me. There was a scheduling mix up and their vet wasn't going to be in. They have my email and were aware I had an appointment, why did they not contact me to let me know??? This was actually the 2nd time I have to reschedule due to the company's technology issues. 

Rosena Usmani's profile image
Rosena Usmani 
5 years ago

Super disappointed that my vetco appointment was cancelled and the store didn't bother to notify me. There was a scheduling mix up and their vet wasn't going to be in. They have my email and were aware I had an appointment, why did they not contact me to let me know??? This was actually the 2nd time I have to reschedule due to the company's technology issues. 

Danielle Gillette's profile image
Danielle Gillette 
5 years ago

I bought $200 in fish to have them die, when I came back in the store I went straight to the tank I bought them out of & what do I see? 2 dead fish. The manager Ginny, who rudely spelled her name out as J E N N Y when I asked for her name. The manager was young and very rude. She said when I bought the fish I should of been told there’s no guarantee. I see why from the looks of their tank I have pictured. Don’t spend money here on fish, they don’t care about selling sick fish. 

Mercedes's profile image
Mercedes 
5 years ago

Just had the worst grooming experience ever. attached image of the last time she was groomed (which I liked a lot) compared to the gremlin she is now.I asked for what I always get which previously was not an issue “7 on body (normally I get a 4) long ears, long tail, and poodle feet.” I said she could trim the tail. TRIM. Her tail hadn’t been cut since she was born - I wanted it long.. I asked to leave enough for at bow/ponytail on top. **I get back this hobgoblin.** She sa… See more 

Mercedes Marti's profile image
Mercedes Marti 
5 years ago
Karena Louis's profile image
Karena Louis 
6 years ago
Lysette Kiel's profile image
Lysette Kiel 
6 years ago

Worst customer service ever. Management is a joke and does not care about their customer’s needs. 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.3 star rating with 1,153 reviews. 

When is Petco open?

Petco is closed now. It will open on Monday at 9:00 a.m. 

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