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Petco

4.2

About this business

Petco Fairview Park is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinic... read more

Location details

20980 Westgate Mall, Fairview Park, OH, 44126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2991 reviews
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Natasha Queengoals Prayear's profile image
Natasha Queengoals Prayear 
recommend  Recommended
2 years ago

Very friendly staff and vet was amazing with my dog. 

Terry Collins's profile image
Terry Collins 
4 years ago

The Rocky River store has employees defying the state mandate for masks. The employee lied and said they have doctors notes exempting them from the order. We told her that our masks protect them and asked what they are doing to protect us and the employee said nothing. Shop at other Petco stores. We left without our merchandise. 

Megan Ferguson's profile image
Megan Ferguson 
5 years ago

****WARNING**** DO NOT take your dog to Petco to be groomed. They will shave a double-coated German Shepherd/Labrador Retriever without permission and then play a he-said/she-said game even when the regional manager is confronted with the work order. My poor niece-dog Bella-Bella! Please feel free to share this warning with others and make sure Petco knows they need to do better. Per her veterinarian, Bella is not allowed outside between the hours of 11am-3pm because she susceptible to sunburn. She will have to wear sunscree... read more

Megan Ferguson's profile image
Megan Ferguson 
5 years ago
Tara Kieser's profile image
Tara Kieser 
6 years ago

Thank you Tyler!! I came in today to return a car barrier that I purchased last week and could t get to fit in my car. Tyler not only offered to come out and give it a try but he spent about 20 minutes installing it and dealing with a toddler who was climbing everywhere in my car. Tyler, you went above and beyond but I sincerely appreciated the amazing customer service!! 

Tina Smith's profile image
Tina Smith 
recommend  Recommended
6 years ago

Trina did a wonderful job with my senior Collie\Shepard. She was real gentle with him, especially since he has arthritis in his back legs. He was very happy. He had about 2-3 inches shaved due to skin allergies. I was very impressed with the service since he had a horrible experience at a boutique that supposedly was highly rated. I am so happy lI found Trina for my fur baby! 

Shellee Williams's profile image
Shellee Williams 
6 years ago

Petco has the worst online customer service! They are very rude. They take your pals rewards off of your shopping cart, then try telling you, it's been used. I screen shot everything. Then they tell you for all your troubles, they are applying as discount, and you never get it.. Try calling back to resolve any of this, and they are not helpful and rude. Then you search an item, gives you the price, put it in your shopping cart, and it's 3-4 dollars more. T… See more 

Shellee Williams's profile image
Shellee Williams 
6 years ago

Petco has the worst online customer service! They are very rude. They take your pals rewards off of your shopping cart, then try telling you, it's been used. I screen shot everything. Then they tell you for all your troubles, they are applying as discount, and you never get it.. Try calling back to resolve any of this, and they are not helpful and rude. Then you search an item, gives you the price, put it in your shopping cart, and it's 3-4 dollars more. Tried resolving that, was told those are the prices.. After I screen sh... read more

Marlene Tobin's profile image
Marlene Tobin 
recommend  Recommended
6 years ago

I went for training class for my Puppy, Gibson. Carolyn was awesome training and can’t wait to go back next week. 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.2 star rating with 991 reviews. 

When is Petco open?

Petco is closed now. It will open tomorrow at 9:00 a.m. 

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