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Petco

4.0

About this business

Petco Staunton is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics ins... read more

Location details

850 Statler Blvd, Staunton, VA, 24401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0667 reviews
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Bek Naples's profile image
Bek Naples 
2 years ago

This review is specifically for the staunton va location and specific to the groomers present on the day of 6-12-22.Had a grooming appt. My daughter arrived on time and walked out. There was no way you can be asked to leave your beloved pet for hours within a miserable setting such as this one and pay a HIGH dollar for it. Unhappy people produce unhappiness....we all know this.Watch out people, the world isn't what it once was..... 

Sandy Mitchell Gentry's profile image
Sandy Mitchell Gentry 
3 years ago

I stopped in to the Petco in Staunton Virginia Friday night to buy some fish for my aquarium. The lady I asked for help refused to sell me fish. She said we were getting a storm Sunday and she didn't want to open the tanks to lose the heat in case their power went out. I kind of get it but from Friday night to Sunday night should be enough time for the tanks to heat backup. I think the real reason is she just didn't want to help me. But anyway I will be shopping at petsm… See more 

Helen Martin's profile image
Helen Martin 
4 years ago

After spending a bit of time choosing fish only to find I couldn’t purchase fish because apparently all the tanks had new fish within the last 24 hours. Hard to believe did not have any signs or ask which fish I even was interested in.... 

Victoria Lee Kiser's profile image
Victoria Lee Kiser 
4 years ago

Wouldn’t let me enter the store without putting a mask on my 3 year old. Which I did not have because he is 3! And they didn’t have any to provide lost my business. That’s not even the state mandate 

Victoria Lee Kiser's profile image
Victoria Lee Kiser 
4 years ago

Wouldn’t let me enter the store without putting a mask on my 3 year old. Which I did not have because he is 3! And they didn’t have any to provide 🙄 lost my business. That’s not even the state mandate 

Cassandra Vaughn's profile image
Cassandra Vaughn 
4 years ago

I entered into the store with a mask on but apparently not wearing it properly and The associate would not help me without wearing my mask appropriately, so I left ... this is my choice whether I wear one or not. I will never shop in the store again. Absolutely ridiculous! 

Elena Seay's profile image
Elena Seay 
6 years ago

worst customer service ever! tried to return a fish and all i received was attitude. The pet store needs to improve on its employees or they're going to lose alot of customers. I asked the same cashier what the return policy was on fish and he said 14 days, nothing else. come in the next day and with extreme attitude I get told i need a water sample, receipt, and 14 days. DON'T BUY FISH OR PETS IN GENERAL FROM HERE, YOU SHOULDN'T HAVE TO DEAL WITH THE CRAP SERVICE TO GET WHAT YOU PAID FOR. 

Angie Buchanan's profile image
Angie Buchanan 
6 years ago

I went in tonight to purchase a front hook harness for my fur baby Mika and the young lady that helped me find what I was looking for was AWESOME!!! She talked me through on what was best and was so sweet. I hope to see her again when we go back. 

Brookley Crowder's profile image
Brookley Crowder 
6 years ago

I absolutely love this store!! My pups & I are in there at least every 2 weeks if not more! All the staff are so friendly and helpful. And I adore the manager, Heather! We especially had A ABSOLUTE BLAST at the Halloween Costume Contest!! Our dogs costumes even came from Petco😉 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4 star rating with 667 reviews. 

When is Petco open?

Petco is closed now. It will open on Monday at 9:00 a.m. 

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