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Petco

3.9

About this business

Petco Pittsfield is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics i... read more

Location details

690 Merrill Rd, Pittsfield, MA, 01201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9623 reviews
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Donna Lee's profile image
Donna Lee 
3 years ago

worst customer service iv ever encountered 

Derek Anthony Scully's profile image
Derek Anthony Scully 
4 years ago

So I came down and there were surrendered fish . I was told come back tomorrow and you can purchase. I did and then the store manager said they aren’t for sale and moved them off the floor. They had been out on the floor for two days in a show tank. She left a sign not there prior saying not for sale until further notice. This violates petco policy on surrenders. Lucky I took pictures as I will be sending to corporate on Monday. 

Kankri Vantas's profile image
Kankri Vantas 
4 years ago

They don't take proper care of many of their animals. Some employees have been very rude. 

Robert Koehler's profile image
Robert Koehler 
recommend  Recommended
4 years ago

Omg they are so nice Great customer service and they really know what they doing with their pets did really good job on Charlie 

Kim Auge's profile image
Kim Auge 
5 years ago

I literally stood in the fish department for 10 minutes not one person helped me . An employee was helping someone finished looked at me and walked away never asked if I needed help nothing . I will Never shop there again. 

April M Languirand's profile image
April M Languirand 
5 years ago

always kind staff that will go out of there way to make you feel welcome and wanted. always bring my puppy 

Nicole Pearce's profile image
Nicole Pearce 
5 years ago

I have always loved Petco up till the past couple months. I have 2 fish tanks a 20 and a 30 gallons, past couple months I started them back up, started going to Petco once a week to get fish BIG MISTAKE, started off with my tanks being cloudy after bringing fish home, then it was my tanks smelling horrible after next batch! finally got all that cleared up last batch of fish gave both my tanks the ICK! 90% of my fish died! so disappointed! Petco please clean up your fish department!! 

Trey Laska's profile image
Trey Laska 
6 years ago

Cashier was extremely rude, even FLICKED a container holding a live animal!! It was the fat lady with grey hair in case you're wondering, avoid. Some of these people shouldn't be anywhere near animals. 

A.j. Levesque's profile image
A.j. Levesque 
6 years ago

three times I have driven down for their vet clinic and all three times there web site started that there get clinic was open and operating when in reality it was cancelled nothing on their web site , nothing so a 40 min drive each way times three ... and on top of it how pet friendly are they ... I see improper bedding ( shredded paper ) . gotten toys that started for agressive chewwers , lasted two days .. if I could give this store a negative 5 stars I would ... 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 3.9 star rating with 623 reviews. 

When is Petco open?

Petco is open now. It will close at 6:00 p.m.  

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