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Petco

4.2

About this business

Petco Germantown is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics i... read more

Location details

N96W18794 County Line Rd, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2853 reviews
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Meghan Kane's profile image
Meghan Kane 
recommend  Recommended
4 years ago

Took our 2 1/2 year old pup for her first grooming appointment!! Staff members were amazing and so positive with her! Will definitely be going back! Thank you Ellie for a wonderful first time experience😊 Plus she got a bone as reward! 

Lindsey Heineman's profile image
Lindsey Heineman 
4 years ago

I will NEVER go back to Petco. I’ve used Petco grooming for years and I couldn’t be more disappointed with our experience at the Germantown Petco. I took my Golden Retriever in for a bath, deshedding treatment and a haircut. I left strict instructions to trim him down so that his hair is 1 1/2 inches long all over. When I can back to pick him up, he was COMPLETELY buzzed down to nothing. The grooming manager was unapologetic and told me “it was our first time here and we forgot to write down your instructions.” ... If they w... read more

Jada Nickel's profile image
Jada Nickel 
4 years ago

This would be my 4th time going through petco my first petco I went to greenfield got 2 hamsters one died that’s my first visit my second one was amazing I bought a guinea pig it came home sick and got my other one sick they paid for them to get a vet set up sadly the one passed away because it was so young they gave me a guinea pig for free and covered everything for me this was in Milwaukee then my 3rd/4th time was in Germantown I bought 2 guinea pigs from there and one was a male the other a female the male was sick I too... read more

Michelle Ann's profile image
Michelle Ann 
5 years ago

Very misleading on their pricing! Quoted us a price and asked if we wanted to add a service for $20, but when picking up our pet got charged for nail buffing and de-shedding for $30 that they quoted us 20. I will never bring my dog to Petco ever again. Thought I miss heard her when she told me the price after already putting the credit card in, but no I heard correctly! Manager wouldn’t do anything to make it right, only argued with us and offered no resolution. 

James O'Day's profile image
James O'Day 
5 years ago

drove to Petco in German town Wisconsin from 20 miles away to by a 36 count of crickets for $6 got home only to open it up to feed our frogs and there was only 4 live crickets and 4 dead ones😠 Total rip off 😠 NOT PLEASED AT ALL! 

Mary Catherine Stevens's profile image
Mary Catherine Stevens 
recommend  Recommended
6 years ago

I love the staff and selection however, I purchased a sweet one eyed balloon molly yesterday and to my dismay awoke to a deceased lil fishy. Without a second thought I flushed the lil guy before my children could see and I’d have tears flowing as opposed to the necessary hustling required to get them ready and to school on time. Now, remembering the 30 day guarantee, I do some research on your website and feel absolutely foolish upon reading the requirement of photographic proof of death. Which I totally understand! Nowadays... read more

Shaunie Mac's profile image
Shaunie Mac 
7 years ago
Bobby Anderson's profile image
Bobby Anderson 
8 years ago

The kind of customer service I received while at the Germantown Petco, was bar none the best experience I have had in a long time. Lisa G. and her staff were knowledgeable and and so helpful. At the register Lisa G. Helped us navigate the coupon book and suggested things that we would need that we forgot to get. I will be returning to pick up some odds and ends and bring in my new 8 week old pup to introduce him. Thank you all for your help. 

Erica Nicole's profile image
Erica Nicole 
8 years ago

They are absolutely amazing!!! I needed help finding my dog (Dachshund and Miniature Pincher mix) a new harness. He's a wiggle worm and has managed to get out of EVERY harness I've bought him. The sales associate sat on the floor with me and Phoenix, and helped us try on 3 harnesses until we found the perfect one!!! 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.2 star rating with 853 reviews. 

When is Petco open?

Petco is closed now. It will open at 9:00 a.m. 

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