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Petco

4.2

About this business

Location details

394 Cox Creek Pkwy, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,089 reviews
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Marty Ulmer's profile image
Marty Ulmer 
5 years ago

whole place is just terrible 

Amanda Johnston's profile image
Amanda Johnston 
recommend  Recommended
5 years ago

how much are hair cuts for a small dog? 

Susan Castellone's profile image
Susan Castellone 
recommend  Recommended
5 years ago

Best groomer Claudia ! Kind & compassionate !! 

Stacie Minard's profile image
Stacie Minard 
5 years ago

you have lost a customer due to your "no returns policy". people can shop in your store and touch every product, but I cannot buy something , never remove it from the bag, still in original packaging and return it 2 days after purchase. 

TJ Daigle's profile image
TJ Daigle 
recommend  Recommended
5 years ago

ordinarily love this place. the staff is always helpful and considerate. Today however, I'd remove a star. I called ahead knowing there's been some issues with freshwater fish and plant sales, so I called ahead to be sure that I could indeed purchase fish. I was informed that only certain fish could be sold today and that the fish I wanted was on the safe for sale list. after a 40 minute ride, there was one fish of the variety I wanted, and it was barely swimming. I'll still shop here, but I'll be sure to be much more specif... read more

Melissa Anne's profile image
Melissa Anne 
recommend  Recommended
5 years ago

We bring our Westie (Benson) here to get groomed and they’re always so nice to him. Heather does such a great job.! 

Tiffany Elinor Roland's profile image
Tiffany Elinor Roland 
5 years ago

This store was a complete mess. Carts everywhere and disorganized. No one asked me if I needed help. I would be embarrassed to even work or shop there. It did smell good though But I’m not impressed at all 

Amy Hutchison Lovell's profile image
Amy Hutchison Lovell 
5 years ago

Bought four containers of super worms for my beardie yesterday. Three of them were empty. 

Scott Loughran's profile image
Scott Loughran 
5 years ago

I don’t understand how a week after Christmas, without warning or email Petco has stopped accepting returns due to COVID? They weren’t concerned about COVID when I went in a week ago to buy, nor are they about everyone there to purchase now - only those who need to return/exchange? According to the store manager in Richland, WA this started two days ago (first of the year). Last year it’s reported by several financial media outlets that Petco’s fiscal year ends January 31st. Seems they are positioning to reduce their returns... read more

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.2 star rating with 1,089 reviews. 

When is Petco open?

Petco is open now. It will close at 6:00 p.m. 

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