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Pet World

2.8

About this business

Pet World is a local, independent chain consisting of four locations that have been serving the peninsula since 1978. Pet World specializes in freshwater and saltwater fish, exotic reptiles, birds and small animals. We pride ourselves on the professional advice and attention given to all.Pet World is licensed by the USDA to sell exotic small animals. Denbigh Specialty Shops:* 14501-B Warwick Blvd 757-877-7144Newport News:* Newport Square Shopping 757-599-0959Gloucester:* York River Crossing Shopping Center 804-642-5771Hampto... read more

Location details

14501 Warwick Blvd, Ste b, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.830 reviews
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Ron's profile image
2 years ago

LOOK FOR YOURSELF!!! I am convinced that the myriad of people (all female names) are either a disgruntled employee or customer who is trying to give the store a bad name. Unfortunately this happens on the Internet. Please go into the store for yourself and look around, ask questions and see for yourself. Most of us can discern a bad pet business from a one that cares. 

brian's profile image
2 years ago

they sell animals that they know could be sick they sold me 1 and only after an arugument about law said they would refund my money .DONT GO HERE.... THEY MAY HAVE BEEN I BIZ FOR AWHILE BUT I HAD TO ACCIDENTALLY GET IN A THREE WAY CONVO THAT MADE THEM DO ME RIGHT ...I E ..GIVE MY MONEY BACK 

Michelle's profile image
2 years ago

YUCK This is a dirty nasty place.Its hot and it smells bad! I feel bad for the animals trapped here. Their cages are dirty and often food/water bowls empty. The staff seems to always be made up of teenage girls with bad attitudes. The owner is nice but, seems more concerned with making money than helping customers. I wouldnt recommend this as a first choice for anyone buying a live animal. 

anita's profile image
2 years ago

This Place needs to be Closed This pet store sales sick animals, it dirty and nasty and the staff is not knowledgeable in handling or caring for animals, My opinion is the owner may be nice but he is there for the money and not for the love of pet ownership. Upon walking in the store the ODOR is overwhelming and stuffy. There seems to be a lack of proper ventilation in the whole store. The staff person took a net from one tank water from another and scooped a fish out of yet another tank... thats cross contamination right th... read more

S's profile image
2 years ago

Great Service These other people must have the wrong pet store in mind. I love ths place. Its always clean, doesn't smell bad and the service is always great-not to mention great prices. They are cheaper than petsmart and I've never seen moody teenage girls working there. The owner is always pleasant. I can't think of a better shop. 

Lindsey's profile image
2 years ago

This place is disgusting I personally don't see how this location has managed to stay in business. The animals are housed with absolutely no regard to their safety or comfort- the tanks and cages are always dirty and severely lacking mental stimulation for the animals, and they're usually overcrowded . While they do have a very wide variety, the animals are crammed into a space suitable for maybe a third of their selection. A number of animals looked sick or just plain miserable, and it's simply heartbreaking. 

pauline's profile image
2 years ago

I wouldn't recommend this place I called my veterinarian on Friday about my cat that had worms. They couldn't get me in until Tuesday. They told me to go to a pet store and get cat worm medicine. I went to pet world. They me that no one sells a worm medicine for cats. And my veterinarian because they are on base would not be able to treat him. They gave me a card to a vet they had on the counter by their register. I went to pet smart and they had what I was looking for. I just wonder how many other people they have told that... read more

brandy's profile image
2 years ago

friendly staff, great prices I'm sorry these other people didn't like the store. This store has had the best staff and service of any pet store on the peninsula. I live around the corner from another pet store and I travel to there's because I know I will get quick, friendly service. They have even given a pet show to my daughter's class at no charge! They are the only pet store I'll go to. 

Jena's profile image
2 years ago

Mistreatment of my pet I am glad that there is finally a place where I can share my experience about this store. 2 1/2 years ago I was moving and had to get rid of my male sugar glider. I had tried to find him a good home for months. As a last resort, I called Pet World and asked if they would take him (since I knew that they had sold them before). I gave them "Joey", all his food, toys, carrying cases, and NEW cage (that cost over $200). When I got there the female manager asked me to take him out of his pouch. I told her t... read more

Frequently asked questions about Pet World

How is Pet World rated?

Pet World has a 2.8 star rating with 30 reviews. 

When is Pet World open?

Pet World is closed now. It will open tomorrow at 9:00 a.m. 

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