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Pet Lover's Warehouse

4.1

About this business

Warehouses 

Location details

931 S Irby St, Florence, SC, 29501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1373 reviews
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Jackie Hagy Robinson's profile image
Jackie Hagy Robinson 
3 years ago

They refused me and my husband service just bc we didn’t have a mask on, called the manager and she didn’t even care about my concerns. She said “well the employee has health issues and trying to protect himself” I said if he is wearing a mask he was protected. All we wanted was to buy some fish, which means he wouldn’t be touching us or close up to us. Has no concerns about customers. Didn’t even try to help us. Poor management 

Mason Mixon's profile image
Mason Mixon 
3 years ago

Will charge you twice for merchandise. When called out on their mistake with a bank statement in hand, they pretty much will still call you a liar. Always went here for my fish/animal needs but I will never go back after the service I had today. Their so called manager “Jessie” is one of the worst managers I have ever had to deal with, 0 customer service. And what makes things worse is the owner stood there and let his “manager” argue with me and didn’t even step in. Go to petco or pet smart, don’t waste your time or money w... read more

Devin Todd's profile image
Devin Todd 
4 years ago

You just lost a life long customer who has spent a lot of money with you over not letting my four year old nephew use your restroom. Just thought you should know this. I have gone above and beyond to support you because you are local but I guess it’s to the big box stores for us from now own..🤷‍♀️ 

Callie Morris's profile image
Callie Morris 
recommend  Recommended
4 years ago

Yesterday we went to Pet Lovers to get a live feeder for our pet snake. We purchased a white rat who’s name now is Splinter. Took him out the box and he ran up my friends arm and fell asleep. We realized we now have a pet rat. We then had to go back and get the proper supplies to care for him. The girls were very helpful and the customer service was wonderful. Thanks again 🐀 

Brian Parker's profile image
Brian Parker 
4 years ago
Courtney Lynn Wolfe's profile image
Courtney Lynn Wolfe 
4 years ago
Shawn Horne's profile image
Shawn Horne 
4 years ago

Business response:

We are very sorry to hear about your loss. Can you please specify when and how this occurred? Snakes do not die instantly from "bad batches" of rodents. On the contrary, frozen rodents are far less likely to transmit parasites or disease to your snake …See More 

Jonathan Cusaac's profile image
Jonathan Cusaac 
4 years ago
Amanda Royall Altman's profile image
Amanda Royall Altman 
4 years ago

be sure your pets have water and that it's drinkable 

Frequently asked questions about Pet Lover's Warehouse

How is Pet Lover's Warehouse rated?

Pet Lover's Warehouse has a 4.1 star rating with 373 reviews. 

When is Pet Lover's Warehouse open?

Pet Lover's Warehouse is closed now. It will open on Monday at 9:00 a.m. 

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