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PerSpectacles Dry Eye Team
- Gilbert, AZ
About this business
Complete Hearing & Vision Family Center with gentle and compassionate staff.
Location details
1040 South Gilbert Road #101, (Gilbert Town Square), Gilbert, AZ, 85296, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 p.m. | |
| Tue | 10:00 a.m. to 2:00 p.m. | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 10:00 a.m. to 2:00 p.m. | |
| Fri | 10:00 a.m. to 2:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nice place, but service is below par The eye doctor was professional and courteous. However, a mistake was made with my order (wrong contact lens prescription), which wasn't a big deal, but when I called the office to fix it, the man who answered the phone was discourteous and unprofessional about it. Based on the other reviews, it appears the same person that I dealt with continues to have this issue. According to the business' responses, it appears that either the client or something else is the cause for their poor handli... read more
Customers 4 LIFE! My Husband and I had to leave a review after going to this place and having an outstanding experience. I am not new at doing this so when we get GREAT service and feel like family we have to tell everyone we know. I personally have a very difficult prescription and have always had to try on several different kinds of contacts until we found the right fit, but Dr Castro was able to fit me in the same visit. I was given another FREE pair of trials to use if needed but I was so happy with the vision from the f... read more
Per Spectacles has World Class Quality and Integrity. Super! Super! Super! I returned today to replace my lenses because they had cracked during a family baseball game, ( totally my fault) but the owner said the lenses were warrantied for one (1) year no matter what happened to them. I am so glad I went here because he was so honest with us. Some places would have just taken my money, I'm sure. So Nice and understanding .Go here next time when you want an honest deal, tell' em BK sent you.
HE should be fired!!! The great thing about this place are the doctors!
POOR SERVICE We had a bad experience at this place. My daughter had an eye exam and it took forever to get her trial pair of lenses. The man on the phone and at the front desk has a know it all attitude but doesn't answer any questions. I had an insurance problem later and called to ask a question about the bill and he informed me that the Dr. no longer works there and kept all his own records. He would not give me any assistance to contact the Dr. or to try to recover a copy of my bill. Waste of time and money!
RUDE MAN BEHIND THE COUNTER Both DRs are GREAT!
HE should be fired!!! The great thing about this place are the doctors! However, they should fire the man in front. He is unpleasant and bad for their business. With his arrogant and know it all demeanor, he is chasing away customers. I am not going back here because of him. You should be fired or fire yourself.
RUDE MAN BEHIND THE COUNTER Both DRs are GREAT! Unfortunately... the man behind the counter who supposedly owns the place is AWFUL for his own business. He is rude and unprofessional. For so many years that I've gone to eye doctors, I have NEVER been asked to RETURN MY USED contact lenses. I feel so sorry for both wonderful doctors that they are losing customers because of this IGNORANT MAN!!!
Unprofessional poor customer service The store manager does not try to provide good customer service. He claims to have sold glasses for over 20 years. He acts like he is an expert but does not make you feel comfortable asking questions. They leave signs on the door "Out to Lunch back in 30 min." but you have no idea when the sign went up. Then another time, a sign said "closed family emergency". Then I went in to pick up glasses and he was helping someone so he told me to take a seat. I said I just wanted to pick up my glas... read more
Frequently asked questions about PerSpectacles Dry Eye Team
How is PerSpectacles Dry Eye Team rated?
PerSpectacles Dry Eye Team has a 4.3 star rating with 113 reviews.
When is PerSpectacles Dry Eye Team open?
PerSpectacles Dry Eye Team is closed now. It will open on Monday at 10:00 a.m.
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