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Perfect Bar & Company
- Retail
- San Diego, CA
About this business
Location details
5360 Eastgate Mall, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Contacted the company because I purchased three combo packs at Costco and all of the peanut butter chocolate chip bars were rancid I gave them all the information they asked for and they said they would send me coupons to replace the bad bars I did not ask for this but threw out my rancid bars instead of taking them back to Costco because I assumed I would get the coupons I have received nothing your customer service sucks I I contacted you not because I was seeking a r… See more
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I used to LOVE these!! Like we bought two boxes a week but they have changed their formula on the dark chocolate chip. Now they are greasy and overly chewy. Should have stuck with what worked.
My kids and I love the nut perfect bar with chocolate chips! Recently, I opened one, on the way to church and there were no chocolate chips! I took pictures and sent them a fb message. Their customer service is amazing! They were so apologetic and sent me coupons for 4 free bars. Love love love these bars and now I can rave not only about the bars but about their customer service as well!
Business response:
Thank you so much for your positive support and feedback!! :)
A friend suggested I give these bars a try so I bought some. When I opened the bar there was a long hair that was connected to the wrapper and was inside the bar. I will not be purchasing anymore of these if this is the quality of them. I also plan on taking mine back for a refund.
Business response:
Hi Kimberly - Oh no, we are so sorry to hear and see this. If you would be so kind to fill out the following form: https://perfectbar.com/.../share-a-not-so-perfect.../ we will be able to work on the issue and someone on our team will be in touch to remedy the situation.
Very tasty, the PB with chips is my favorite. I’ve tried most of them.
My favorite protein bars snd I pack daily for my lunch at work! The customer service is wonderful. The sales ( especially bogo) snd free shipping are great deals
Business response:
Thank you for your positive feedback! We're so glad you're a fan 😊😊
Reached out on multiple occasions about an order we placed, and never received! Weeks had gone by and we still never got a reply! In the end, we never received our order. So sad!! We have been very loyal customers of this company since the beginning!
Business response:
Hi Raegn, Thank you for reaching out to us here at Perfect Snacks. We are so sorry for the delay in getting back to you. After speaking with our team, it looks like you should have received a response to your issue as well as an email from our Co-Founder, Leigh. It's possible they landed in your spam folder.
Frequently asked questions about Perfect Bar & Company
How is Perfect Bar & Company rated?
Perfect Bar & Company has a 4.7 star rating with 443 reviews.
When is Perfect Bar & Company open?
Perfect Bar & Company is open now. It will close at 4:00 p.m.
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