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Pep Boys Auto Parts & Service

3.7

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

8000 Stream Walk Ln, Sudley, VA, 20109, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.7928 reviews
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Randy Redlich's profile image
Randy Redlich 
4 years ago

they screw u out of money 

Corey Brown's profile image
Corey Brown 
4 years ago

I use to recommend this location but after Saturday I will no longer do so. The tech was given instructions not to use my door but did anyways. Secondly the tech did not properly install my wheel cap which is now lost . Customer service has really went down. I came all the way from Silver Spring MD for bad service. 

Nadeem Riaz's profile image
Nadeem Riaz 
5 years ago

Their customer service is really bad, specially Manassas store. They never said hello or any thing managers don’t care employee don’t care. Bad bad I hope upper management do some thing about that. Never recommend product form them. 

JoLynn Parks Foldesi's profile image
JoLynn Parks Foldesi 
6 years ago

The crew working Sunday August 5th at 5:55pm went above and beyond to help me and my friend when I discovered a nail in my tire causing a rapid loss of air. We are from the Richmond area and if they had not stayed to replace my tire, (my choice, they did try to plug it) we would have been stranded in the area. I appreciate greatly the help they gave us at the end of a very long, hot day at closing time! Thank you!! 

Jaja Moore's profile image
Jaja Moore 
7 years ago

I had to buy tires for my car and did an online appointment. The staff at the Manassas location was great. They had me in and out in under an hour. They pointed a couple things out on the car that will need some attention. I’ll be back in the future! 

Ashlee Nikole Mobley's profile image
Ashlee Nikole Mobley 
7 years ago

They tried to make me pay way more money than it really cost to get the radiator and thermostat fixed $500+ when the radiator is coverd in my warranty they said it was in a tricky spot when it is actually located in the front of the car 2010 Nissan Maxima I felt like they tried to pull a fast one on me so I took it somewhere else and got it done for $300 cheaper and it was the same type of work I will never go to pepboys again 

Amy Martina Atwell's profile image
Amy Martina Atwell 
8 years ago

Horrible experience! I made a 9 am appointment and there was no mechanic! The mechanic decided he did not want to show up! At my work if you do not show you loose your job! 

Anthony Sanders's profile image
Anthony Sanders 
8 years ago

Pep Boys always has what I need. The service department is friendly and gets the job done in a reasonable time frame at the promised price. And excellent work as well! 

Esam Sho.'s profile image
Esam Sho. 
9 years ago

The manger declined my service, even though I had a prior appointment. I had to talk to the store manager to lubricant the process. I'd rather go to an expensive mechanic that will respect and honor my engagement, then here. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 928 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 9:00 a.m. 

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