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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

3933 W Hillsborough Ave, Tampa, FL, 33614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.91,166 reviews
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Diana Enriquez-Brown's profile image
Diana Enriquez-Brown 
5 years ago
Diana Enriquez-Brown's profile image
Diana Enriquez-Brown 
5 years ago

Do not take your car to this shop - I am having problems with them and they don’t back their work nor do they half themselves accountable for their work. I have been on the phone all day trying g to speak to corporate and they don’t allow you to get through to them . I call what I thought was a corporate number and at the end of the work day I get a call from the manager at this location. People I am having problems with this location - I need corporate- way up high like CEO... no one else. Please please please don’t go here... read more

Business response:

We’re sorry you had a poor experience. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you. 

Jeannette Garcia's profile image
Jeannette Garcia 
5 years ago

Bad extra bad service En este momento acabo de salir de la tienda el tal Peter disculpa pero debe see más profesional y tener mejor desempeño con el cliente.Llegue luego de salir de mi trabajo 12 hrs con solicitud para servicios de goma y no muy diligente compré 4 gomas y no y q aparezco en el sistema (misma tienda que las compré) me envía al área de atrás (donde le informo) que las despacharon y nadie en el counter me informa otro empleado que el personal llega a las 8am y le digo que porque Peter no me lo informó me dice q... read more

Jacob O'Brien's profile image
Jacob O'Brien 
recommend  Recommended
5 years ago

Well, we’re only there once a month so my partner can go to the Lyft guys. I’m not sure about Pep Boys itself 

Jim Johnston's profile image
Jim Johnston 
6 years ago

Never shop at Pepboys. On 9/23/2016 I bought a new set of Futura tires 245-75-R16. On 10/23/18 approximately 20K miles . We got a screw in the tire I went to the local pepboys about 45 miles from the original location I had moved. They said they had no record of me ever buying tires at pepboys, and wanted $20.00 to fix it. Since they said I have never bought tires at pepboys I decided to go to a more reputable tire store. Discount tire offered to fix and rotate for free, glad I went there the inside of the tire in a differen... read more

Emily Mae Davison's profile image
Emily Mae Davison 
7 years ago
Jun Gonz's profile image
Jun Gonz 
7 years ago

My mom have 80 years and still driving her 2003 Toyota Matrix. When she have issues with her vehicle she goes to the Pep Boys on Hillsborough avenue where Peter have been taking good care of her car and my mom mechanical spending. For over 8 year Peter and her staff have been changing oil, tire, breaks and today a starter, never a complaint or misunderstanding in charge for a fee or auto part. I trust Pet Boys with the repair of my mom car and I know they enjoy kindly taking excellent care of my mom. 

Patty Hall's profile image
Patty Hall 
7 years ago

I gat a starter 4 weeks ago for $500. And it went out again which makes me think I got a rebuilt starter in the first place for $500. 

Velma'Honey Newmon's profile image
Velma'Honey Newmon 
7 years ago

Do not go to Pep Boys I had the worst experience. I bought two new tires and the same day the driver tire blew out over the Skyway Bridge. When I called to try to get help they wanted to charge me to tow my car to repair something that should not even be broken. The very next day when I had to get another tire from them that same tire went out horrible experience do not go to them 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 1,166 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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