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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- Comstock Park, MI
About this business
Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.
Location details
3737 Alpine Ave NW, Comstock Park, MI, 49321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Whats the point of making an appointment if the tech doesnt even look at the car til next day? Then your trying to tell me a that my car put on hold because of a fleet of vans. then you tell me you ordered wrong part and it wont be til next week when my car might be fixed? Ive gone to this pepboys since i was 16 so 20 years now and this will be my last. Im.no car guy but i know what you fixed doesnt take over a week. We are a 1 car family and need a vehicle for every day essentials or emergencies or what ever. This wouldnt b... read more
Recommended@Comstock Park, MI I had warranty work done on my car here. Everyone I spoke with was friendly and helpful. The service center made an error in doing work before they found out the exact amount that would be paid by the warranty company. When the estimate came back at a much higher level than expected, I wanted to hold off on the work which I no longer had an option to do as I should have. The manager, Joe, got involved and agreed to charge to me only the amount that I had expected to pay. Then, when the car was picked up th... read more
Guys had an attitude problem, took them an hour and a 1/2 to put 4 new tires on my car then when I go to check out after I had call them twice to confirmed the price they told me it was 700+ when they told me on the phone it was 560.
Long lines and poor customer service. Only 1 worker for 6 people in line.
For future reference in customer service an apology when you’re wrong goes a long way. What earns you even more points is fixing your mistake without inconveniencing the customer any more than you already have. We are all human and we all make mistakes but never in my life have I had an auto care company forget to order a part and then send the customer all over town to find it all the while blaming the customer and the secondary source. (whom I might add apologized for the inconvenience up front even though it wasn’t their ... read more
Wonderful friendly staff so sweet of a girl even when I called she's a �peach. Lol
They have always helped me and my wife. I trust them to do the right thing and get me going again.
Great service fast and friendly and very fair pricing !
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 3.8 star rating with 653 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.
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