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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1950 N Belt Line Rd, Irving, TX, 75061, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6858 reviews
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James Wright's profile image
James Wright 
recommend  Recommended
5 years ago

great place to bad it is closing 

Jason Pierre Sr.'s profile image
Jason Pierre Sr. 
5 years ago

No HELLLLLL NO!!! UNDERSTAFFED NONCHALANT WORKERS. WILL NEVER GO BACK THERE 

Matt Palmer's profile image
Matt Palmer 
5 years ago

Worst auto shop I have ever been to. Will never return here. Do yourself a favor and save your time and energy and go anywhere but here. 

Cindy Italianivory's profile image
Cindy Italianivory 
recommend  Recommended
5 years ago

Charge too much for labor 

Doug Fifer's profile image
Doug Fifer 
6 years ago

an hour and a half to plug a tire, I told them I needed it back to go across the street to finish up paperwork at a car dealership where my wife is buying a car, I asked for the keys back to come back and take care of it later. no they pulled it it and put it on the lift and it's been sitting there for over 30 minutes with nothing being done. customer service is pathetic. won't even acknowledge you when you are standing at the counter. rudeness 

Sarah Hays May's profile image
Sarah Hays May 
recommend  Recommended
6 years ago

The staff was amazing... very helpful and knowledgeable about everything I needed!!!! 

Beth Kirk's profile image
Beth Kirk 
7 years ago

If I could give a zero rating I would. I stopped in yesterday and they were so busy I decided to make an appointment for today. I arrived 10 minutes before my appointment and it took them and additional 10 minutes to acknowledge me. I am very frustrated by this point, so when they called a gentleman in to cash out, I said I was there for a 1:00 appt. When they finally addressed me at the counter and I asked how long, he said he could not answer me since I "should have made an online appt" and that there were 3 additional 1:0... read more

Christy Wilson's profile image
Christy Wilson 
7 years ago

Too few techs to complete the work they take in. If you've got all day to wait while things take hours longer than they should, this is the place for you. 

Mike Kelley's profile image
Mike Kelley 
9 years ago

Here for an oil change, 6:30 appt , just now starting 45 minutes late.... I hate that.. Last time coming here!! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 858 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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