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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

12251 W Sunrise Blvd, Sunrise, FL, 33323, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,122 reviews
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Kevin Losey's profile image
Kevin Losey 
4 years ago

Have used this location one other time and have had good experience but today was an exception. Made an appointment and brought my vehicle in for an oil change all was good got my keys after the service was completed and went on my merry way. As I sat in my car I noticed something was off. I looked at the little compartment where my wife keeps her change and noticed that all the change was pushed to the back. This little compartment also houses the switch that engages the 4WD… See more 

Kevin Losey's profile image
Kevin Losey 
4 years ago

Have used this location one other time and have had good experience but today was an exception. Made an appointment and brought my vehicle in for an oil change all was good got my keys after the service was completed and went on my merry way. As I sat in my car I noticed something was off. I looked at the little compartment where my wife keeps her change and noticed that all the change was pushed to the back. This little compartment also houses the switch that engages the 4WD. As I looked at my dash I saw that the 4WD was en... read more

Temeka Thomas's profile image
Temeka Thomas 
4 years ago

On July 14 I made an appointment for a 4 pm oil change. I arrive and was told that there were cars before mine. “Ok sooooo what’s the point of making an appointment?” Response “the system does not take into consideration care that they are currently working on.” Then why make an appointment? “Well I have to pick up my child from camp so when do you think it’ll be done. “530” was the liars response right to my face. 530, 540, 550 I approach the desk to ask how much longer? “Th… See more 

Temeka Thomas's profile image
Temeka Thomas 
4 years ago

On July 14 I made an appointment for a 4 pm oil change. I arrive and was told that there were cars before mine. “Ok sooooo what’s the point of making an appointment?” Response “the system does not take into consideration care that they are currently working on.” Then why make an appointment? “Well I have to pick up my child from camp so when do you think it’ll be done. “530” was the liars response right to my face. 530, 540, 550 I approach the desk to ask how much longer? “They haven’t started yet.” Excuse me????? I know you... read more

Javier Avila's profile image
Javier Avila 
5 years ago

Sorry experience they have my car since 9 am come back at 330 just for oil change and tire rotation no one touch my car. Plus they were running around looking for my keys after the sorry I’m walking out the were all smiles no customer service taking my car for the last 4 years there I guess they don’t care 

Kara Gallup's profile image
Kara Gallup 
6 years ago

Call customers back when you say you will, Ajay. Check to be sure all the parts are installed that should be; if they are missing from the box and you didn't install them, it might be a GOOD idea to let the manager and the customer know...BEFORE they leave. Putting on a trailer hitch is not rocket science but it sure was to their service department. Buyer beware. 

Mari Milian's profile image
Mari Milian 
7 years ago
Brook Hamilton's profile image
Brook Hamilton 
7 years ago

These guys have taken care of me through two Alternator replacements, two batteries, and tires. Always helpful and timely with the work. Definitely a good team to have on your list! 

Lauren Peacock's profile image
Lauren Peacock 
7 years ago

Clifford and AJ were absolutely phenomenal with me as I work through different tire options before I made my final decision I can't thank them enough. I feel confident and I'm super excited to keep coming back 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,122 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:00 a.m. 

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