Pep Boys Auto Parts & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

4.4

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

6300 Midlothian Turnpike, Richmond, VA, 23225, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.41,275 reviews
Select a rating
Rachel Easley's profile image
Rachel Easley 
recommend  Recommended
5 years ago

Everyone there was very nice and friendly, gave me all the information I needed to get the vehicle fixed. I want to say a thank you to Ken who works in the service department 

Todd Welle's profile image
Todd Welle 
5 years ago

i called to find out what it would cost to have back shocks to put on car. They quoted me $278.00 I then told them I had a 50% off labor charge. They then gave me a price of $238.00 That's some expensive shocks there..So then I called their parts department and asked how much was it for a pair of rear shocks for my vehicle..I was quoted $40.00 for the pair...Something is just not right. 

Christi Nguyen's profile image
Christi Nguyen 
6 years ago
Claudia M Foster's profile image
Claudia M Foster 
7 years ago

Excellent Service Yet Again. Staff goes well beyond the standard to help. Honest Repairmen. Kevin so patient & the young lady was headed out the door going on vacation but stopped to check me out. Will go back again & again 

Esco Amarante's profile image
Esco Amarante 
7 years ago

the worst .. place ... seriously its worse than being at DMV !! 

Stephanie Goode Kelly's profile image
Stephanie Goode Kelly 
7 years ago
Priscilla Franceschetti's profile image
Priscilla Franceschetti 
7 years ago

Worst service - It took them over 1 hour to complete an oil change - the guy that was working on my car walked around the car 25 times with a soda cup in his hand - he almost acted like he didn't know what he was doing - there was 6 employees just standing around talking to each other - I will not be bring my car back - I will take my car someplace else to get my breaks fixed 

Michael Rochester's profile image
Michael Rochester 
7 years ago
Buddy Wallace's profile image
Buddy Wallace 
7 years ago

Friendly staff. Good tire prices. Evening hours. They also price match 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.4 star rating with 1,275 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com