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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

10200 Broad Channel Dr, Cutler Bay, FL, 33157, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8994 reviews
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Twone TheTruth Miller's profile image
Twone TheTruth Miller 
3 years ago

Do NOT trust these people at this location. I lost all trust in this company because of the service (not needed) I received. I have been going to this place for some time now for an oil change and tire alignment. a couple of weeks ago I went there for an alignment (I had a 3 year warranty here) because my car was shaking after reaching 60 mph. I know one of the common reasons for this was bad tires but since I purchased new tires elsewhere 5 months prior, I figured that wasn'… See more 

Alphonso Pendleton's profile image
Alphonso Pendleton 
4 years ago

I have been a loyal customer for years. After spending thousands of dollars to have my Jaguar repaired at the location in Cutler Bay, and having to return my car for the FOURTH time, I will find another shop to service my vehicle. They keep my car for a week at a time, only to tell me its ready, and I drive it for less than an hour only to find out the same issue. No phone calls, you can call the shop continuously for days on end, and no one will answer. I am totally frustrat… See more 

Angel Quinapallo II's profile image
Angel Quinapallo II 
recommend  Recommended
4 years ago

Excellent work by the crew at pep boys! Got everything done within 24 hours. Blazing fast quality service. Great price too! Thank you Orlando and Anubis 

Viviana Guerra-Mellado's profile image
Viviana Guerra-Mellado 
7 years ago

They need to up their Customer service they don’t Pick up calls was calling for over 2 hours without getting anyone then drove over now in line over 30 mins 

Viviana Guerra-Mellado's profile image
Viviana Guerra-Mellado 
7 years ago

They need to up their Customer service they don’t Pick up calls was calling for over 2 hours without getting anyone then drove over now in line over 30 mins 

Jose Alberto Pena's profile image
Jose Alberto Pena 
8 years ago
Ben Tozour's profile image
Ben Tozour 
8 years ago

Terrible. Two hours 45 minutes for an oil change and tire rotation. They open at 9a on Sunday but failed to staff the shop properly to start checking people in until 9:15 AM. The oil change has a 30 minute guarantee, but it took them 45 minutes just to tell me that my valve is tapping; and more than an hour before they actually brought my car into the bay 

Shawna Sly's profile image
Shawna Sly 
8 years ago
Thickmadam Edwards's profile image
Thickmadam Edwards 
8 years ago

They suppose to be mechanic and they couldn't help us 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 994 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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