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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- State College, PA
About this business
Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.
Location details
2268 E College Ave, State College, PA, 16801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Horrible customer service! HORRIBLE HORRIBLE HORRIBLE SERVICE!! In February 2017, my car needed new mounts in the engine. These guys took 3 attempts at ordering my parts!!! 3 times i scheduled an appointment w them and went to the appointment as scheduled only to find that they never ordered the parts....smdh. Fast forward to August 2017, the engine mounts needed to be replaced. I called on a Monday to schedule the appointment for Saturday at 10am. When i showed up Saturday, they made me wait 3 hours without touching my car!... read more
Great Employees The employees at this Pep Boys were extremely friendly and they helped us with everything we needed. They also mentioned that my alignment was off which ended up saving me some money.
Friendly people who work quickly! They've always found the issues that needed to be fixed, they are prompt and courteous. Both my daughter and I have taken our cars to Pep Boys and never had an issue with them and everything is completed in a timely manner. They also work with your schedule where as most places are only open on the weekdays making it difficult to get your car taken care of conveniently.
Reliabiliy unreliable - buyer beware Driving from Philadelphia to a new job in Madison, my car overheated. Tow driver insisted on using Pep Boys in State College despite middling to poor expereince with several service locations in PHL - first mistake. Got water pump diagnosis after 1 1/2 hours, by 4 pm Friday. Asst Tom (attitude?) tries to manage my expectations by saying it will take 5 /12 hrs and besides flush/fill will also need new fan clutch. Good news is they finished in 2 1/2 hours, $729 later. Work did get me 800 mi... read more
almost ripped off better to do yourself went to pep boys today service guy was ok manager spent most of time walking around would not even ask if he could help. Big problem was labor rate not even posted but seems to be around $100.00 AN HOUR .Asked to look at our blazer parts $50.00 ,$300 to install. Went to A&A auto got parts layed on ground fixed it my self less then an hour WOULD NOT RECOMMED TO NOBODY ,I think they should be shameful for ripping people off
Completely Unsatisfactory I have worked in both customer service and in 3 different auto body shops and Pep Boys has the worst customer service and work I have ever seen. They tend to try to get as much money out of you as possible so be cautioned if you are unaware what your car actually needs. Ask them to show you what needs to be done on the vehicle itself, they will have to take you back to the shop to do so. DO NOT get your vehicle inspected here unless you want to pay for unnecessary parts and labor. They are in it for... read more
Changed my Tire...FREE! I have to say that Pep Boys really helped me out with a flat. After 45 minutes of trying to change the flat myself...I drove the car in at 4:45pm with the flat tire and asked if they could throw on my spare to get me home. I have an hour commute from State College to my house and didn't want my husband to have to pick me up. They got the flat changed and had me on the road home around 6:30pm. The best part...NO CHARGE! That's right folks...they didn't charge me a dime to do the work. The service guys ... read more
don't use them for anything this is a horrible place to take your car. state college, pa is the worst location. service is awful. they say they take appointments, but they don't.
Pep Boys is the WORST My Jeep broke down outside State College coming back from Pittsburg PA. I had the car towed to the Pep Boys in State College at 4:00 PM. The manager promised to look at the car the same day. Three hours later we were told that they were running late with the other service jobs and therefore they weren't able to look at our car. I spoke to the manager again that we were stranded and needed to return home in Stroudsburg PA. His response was extremely rude and demeaning. He added ??Sorry, we are doing our ... read more
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 3.8 star rating with 660 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m.
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