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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

10548 Atlantic Blvd, Jacksonville, FL, 32225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9556 reviews
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Carlos Briceno's profile image
Carlos Briceno 
4 years ago

went in for repair. woke up with a flat. brought in again. woke up with a flat again. demanded a patch. so far so good. 

Kat Fritcher's profile image
Kat Fritcher 
5 years ago

They will hold your vehicle hostage. I had a supposedly "defective" tire. they said I couldn't keep it because it was under warranty and had to be sent back. I also couldn't see the tire. $130 for a tire that is supposedly under warranty. My bad luck was having this happen the weekend my brother was working out of town. He's a local mechanic and is livid they wouldn't show proof that the tire was bad. 

Chris Garcia's profile image
Chris Garcia 
5 years ago

when you make an appointment it would be nice for it not to be two hours later and your car still not be back in the bay. I understand some maintenance takes awhile but it should not take more than two hours for my car to still not be in the bay getting an oil change. 

William G Bear Scruggs's profile image
William G Bear Scruggs 
6 years ago

Horrible customer service untrained employees do not visit store especially for work on your 🚙 

Bailey Mathews's profile image
Bailey Mathews 
6 years ago

They overcharged my mother and did work that was not needed. They also were condescending and rude the entire time I was waiting for my battery to be changed. 

Edgar Cordero's profile image
Edgar Cordero 
6 years ago
Richard Vradenburgh's profile image
Richard Vradenburgh 
7 years ago
Jason Scott's profile image
Jason Scott 
7 years ago
Edward Winter's profile image
Edward Winter 
10 years ago

Great job 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 556 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:00 a.m. 

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