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Pep Boys Auto Parts & Service

3.7

About this business

Location details

7311 Ritchie Hwy, Ferndale, MD, 21061, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.71,037 reviews
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Megan Delaney King's profile image
Megan Delaney King 
recommend  Recommended
3 years ago

Happy with my service today! I was having some serious AC issues and it was recommended that I go here to get it looked at ASAP before things got worse. They squeezed me in quickly and were able to get my AC running better without costing me an arm and a leg, and sent me off with recommendations for further care/fixes when it's more feasible for me, including ways to help break-down payments or lower the cost. Jason especially was very helpful and super-nice! 

Alisha Nelson-Upton's profile image
Alisha Nelson-Upton 
recommend  Recommended
3 years ago

I had to get new tires while out of town and chose Pep Boys in Greenville, SC. They were able to get and install the tires I wanted by the next day. They also had me in before my scheduled appointment and out within an hour to include an alignment. Their customer service was top notch. I would definitely recommend them to anyone in the area. 

Nancy Phillips Digiovanni's profile image
Nancy Phillips Digiovanni 
recommend  Recommended
3 years ago

Guys were great to help and saved me a ton of money. I though we had a bad battery but it was tested and fine. I was happy to hear it was a glitch and provided documentation that the car was in working order. Great service!! 

Williams BossQueen Pressure's profile image
Williams BossQueen Pressure 
recommend  Recommended
3 years ago

Customer service was awesome they does a awesome job they are very Honest A.J Burns Has Good Workers. 

Brenda McMillen's profile image
Brenda McMillen 
recommend  Recommended
3 years ago

Thank you Clayton for getting us on the road again . Great person !Highly recommend them . Very nice people and goes out of their way to assist you . 

Keith Cz's profile image
Keith Cz 
3 years ago

They are the worst! They took us to the cleaners. We told them our windshield wiper didn't work and they charged us 150 to confirm that! Then they charged is another $140 in labor to install the new motor. And it took them 4 hours to do this! and they are under construction and don't have a bathroom!!! 

Daniel Concepcion's profile image
Daniel Concepcion 
3 years ago

Dure 5 horas solo para que me cambiaran las gomas cuando me dijeron que sólo duraría 1 hrs 30min 

Rodney Lowery's profile image
Rodney Lowery 
3 years ago

Booked an online appointment for an inspection for Saturday 7/2 at 10am. Show up at 9:45 am to be told that the inspection guy would not be in until 11, could I hang out until. Had some errands to run and asked would I be first in line if I was back at 11 and they guy said be here by 10:50 and I will get you set up. Arrive back at 10:45 to be told that guy was not comin in, the other failed his test and other had medical situation. I realize that the online booking and store … See more 

Lyn Russomanno-Sipos's profile image
Lyn Russomanno-Sipos 
recommend  Recommended
3 years ago

I highly recommend this place. Mike, the manager who has been there for many years is awesome! He is very kind and he goes out of the way to help me every time!Josh the mechanic is awesome and Lee and Jeff in the office do a great job also 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.7 star rating with 1,037 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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