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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- Chula Vista, CA
About this business
Location details
454 Broadway, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Dont go here. Even if you have a warranty on your tires they dont honor it. They will say its dryrot tire evwn though AAA checked my tires becoz i had a flat and they switched my flat tire for an actual spate tire. They wanted to make a sale even though my tires were good...even lied and said i had a leak... There was no leak...crooks dont ever go here..they will lie to make a sale.
RecommendedFast, very clean and polite! Never had an issue with Pep Boys of all the times coming here.
Horrible customer service. The service manager, “Art” explained that they’re unable to provide service for my truck because they don’t have a “tool” to resolve an ongoing issue with my vehicle. He concluded by saying “you’re good to go.” Will DEFINITELY not recommend this automotive center to anyone who requires expedient automotive needs. THUMBS DOWN! 👎🏽
My first trip was for an oil change, brakes and alignment at a cost of $475. They didn't secure the oil filter on properly and I had to take it back twice because they still didn't do it properly the second time. Although, they did another complete oil change free of charge I'm not so sure I'd go back there again.
Almost 3 hours later and still waiting for them to install a battery cable! It took almost 2 hrs for them to even get to my car. If I would have know that, I would have gone home. Really upset!
My wife went for me to pick up some more flange bolts that i bought a two days before. As i was on the phone with her in the store as soon as she said flange bolts to the help in the back, the main parts guys, he cut her off and said "we dont carry that". After he walked off i told her to go by the hard ware section, and as they were before when i was there... two bins of flange bolts. This is the second time i have encounter this kind of lazy work ethics. I was more than happy to take my money to someone else that wanted my... read more
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 4.4 star rating with 1,450 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m.
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