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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

6811 W Grand Ave, Chicago, IL, 60707, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.8824 reviews
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Juan Molina's profile image
Juan Molina 
recommend  Recommended
3 years ago

Great staff and friendly employees 

Keith Golimowski's profile image
Keith Golimowski 
4 years ago

I went in with an appointment to have a check engine light diagnosed, and when I mentioned that I was covered by a SilverRock Warranty, I was told that SilverRock was closed on Saturdays. I called SilverRock and was informed that they were, in fact, open, and that I should have no problems getting something covered. They lied to me, and I wouldn't trust them with anything any more. 

Ivan Rivera's profile image
Ivan Rivera 
recommend  Recommended
5 years ago

fast reliable service, the prices are fair. 

Linda DeLeon's profile image
Linda DeLeon 
recommend  Recommended
6 years ago

the oil change was reasonable and quick I did make an appointment which help however the employee Bill who took my informations left my key unattended while I went out had to come back to get something out of the car and the key ws still there unattended and he was on the other side not even knowing I had picked ithem up. I had to tell him not good my car could have been stolen there be careful make sure next time you go to Pep Boys your keys are in an envelope with your receipt and safely put out of sight 

Maria A Pitts's profile image
Maria A Pitts 
7 years ago
Lanyea Sheree's profile image
Lanyea Sheree 
8 years ago
Lisa Biondo's profile image
Lisa Biondo 
8 years ago
Gilbert Jonathan Valentin's profile image
Gilbert Jonathan Valentin 
8 years ago

I have never received such bad service in my life then at this location. The attitude and unwillingness to help the customer is just unbelievable. I will never again be coming back to this company for help. 

Anne Flasza's profile image
Anne Flasza 
9 years ago

Last Friday I blew a radiator hose in 90 degree heat in rush-hour traffic. They were the only location open later and managed to get me in and my problem solved without having to leave it and scramble for rides. Great job Johathan Campos and Mechanic Rocky Ponton. Thank you! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 824 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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