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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

145 Boston Post Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8605 reviews
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Sean M Thomas's profile image
Sean M Thomas 
recommend  Recommended
5 years ago

needed brakes done. they didn't try to sell me stuff I didn't need. also gave a reasonable price. will definitely be back! 

Mary Cooper's profile image
Mary Cooper 
recommend  Recommended
5 years ago

tire trouble. very easy. nice area to sit and wait. Friendly and professional. 

Korie Caplan's profile image
Korie Caplan 
6 years ago

I wish I could give -200 stars. WORST shop ever. Went in to get new tires and they suckered me into getting new windshield wipers in which they left the plastic cover on and it scratched my entire windshield. I have spent HOURS trying to find a place to give me an estimate for a new one because a quote isn't enough for their insurance claim department. Now I have to go out of my way to take my car to get an estimate. Called Pep Boys to see what reimbursement services they have in addition to paying for the windshield (like f... read more

Joy Bachenheimer-Peck's profile image
Joy Bachenheimer-Peck 
6 years ago

My son went here after being towed.He has a very old car, all wheel drive. They told him they couldn't sell him a tire, not even 2. It's their policy to only sell 4. On his own, 1st car, they ripped him off. Not only 4 tires but a wheel alignment , really!!! Very sad that they did this to make their commission. . 

Brian Cesanek's profile image
Brian Cesanek 
7 years ago

The Pepboys in Orange Ct is single handily the worst auto part experience in the area. A brand-new car battery was purchased from them, which died left a vehicle on the side of the road multiple times having to be towed home. Be charging system of the vehicle having brunch track and knowing to be good leaves the battery. It was brought back to them completely dead. They then charged the battery, did not put it under a load and yet they claimed, well it's good because it still has voltage to it. Then the store manager flat ou... read more

Michael Lucier's profile image
Michael Lucier 
8 years ago

Had an appointment for 11 for oil change/tires and brakes. Customer service was excellent. Service was on time and prompt. In and out in 40 minutes. 

Bo Chen's profile image
Bo Chen 
8 years ago

Pep boys is terrible in terms of customer relations. I ordered a product online and received a confirmation email stating that my order was ready for pick-up. However, when I arrived, I was told my order was cancelled and cannot be fulfilled because it was "too good of a deal." It would have been nice to know that my order was cancelled before I wasted my time and gas to drive and pick up something that wouldn't be fulfilled. 

Ruth Ann Ornstein's profile image
Ruth Ann Ornstein 
8 years ago

Very disappointed. Big sign says by appointment oil change 30 minutes an hour later oil change was done. And I had an appointment. Very nice people but don't believe their advertising! Orange ct Pep Boys 

Tara Seneco's profile image
Tara Seneco 
8 years ago

I came in for an oil change and brakes. Vinnie was honest and told me I didn't need brakes. I knew I need tires so he got me a great deal on tires and said that my money was better spent on tires at this time. They could have up sold me things I didn't need but they were great. I will be back for all my automotive needs!!!! 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 605 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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