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Pep Boys Auto

3.5

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1001 Breckenridge Ln, Ste 117, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5908 reviews
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Kendrah McCormack's profile image
Kendrah McCormack 
4 years ago

came in at 11 for oil change and rotors. been here for 4 hours! I work third shift, I am tired and hungry and need to go. 

Business response:

We appreciate you taking time to provide feedback and apologize for your frustrating experience. 

Glenda Watson's profile image
Glenda Watson 
4 years ago

My son had new tires put on today and they gave me the car back with the tires all dirty and that sealant on his rims Terrible service 

Zi Eliazar's profile image
Zi Eliazar 
5 years ago

They charge for estimates to “look” at your car even though you tell them what you need fixed. 

Holly Hamilton's profile image
Holly Hamilton 
recommend  Recommended
5 years ago

Brooks helped me today. Terrific customer service, and pretty speedy, too. I've used this location for years. 

Mary R Cook's profile image
Mary R Cook 
recommend  Recommended
5 years ago

I went to Costco because I am a member there and executive member and they said they couldn't change my tires because of the Lugnuts well needless to say Pep Boys sure could so that goes to show how professional Pep Boys are thank you for the great experience and the tires ride smooth definitely would recommend the store 

Ashley Oller's profile image
Ashley Oller 
6 years ago

Didn’t check filters, didn’t add mileage checker for next oil change. Acted lazy & wasn’t professional. Worst experience I’ve ever had at a Pepboys. Front desk to the service center horrible experience as well. Will not be coming back. 

Cary Michael Mendelsohn's profile image
Cary Michael Mendelsohn 
recommend  Recommended
6 years ago

the staff were very friendly. I wish the battery was cheaper. They were understaffed in the garage. Do you think the fix me up pretty quick. I was in and out in 37 minutes 

Katie Gnagie's profile image
Katie Gnagie 
6 years ago

My door to my gas tank wouldn't open and Greg saved the day! Thank you Soo much! You the real MVP! 

Cathy Mcdonald's profile image
Cathy Mcdonald 
recommend  Recommended
6 years ago

Just got a free oil change today because the wait was to long. The service was Great and everyone was very friendly, Thanks 😍😘 

Frequently asked questions about Pep Boys Auto

How is Pep Boys Auto rated?

Pep Boys Auto has a 3.5 star rating with 908 reviews. 

When is Pep Boys Auto open?

Pep Boys Auto is closed now. It will open tomorrow at 7:30 a.m. 

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