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Pep Boys

4.3

About this business

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop... read more

Location details

10041 Mission Gorge Rd, San Diego, CA, 92071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3970 reviews
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anthony j.'s profile image
anthony j. 
12 years ago

Pep Boys scammers/rip off So i went there for two tires and alignment "will take an hour and a half"....suuuure it will, fine well go walk to target. Get back they didn't even start yet. Oh we was going to call we can't do you're alignment you need tie rods ball joints control arms etc. w.t.f!! So i declined that. Just put the tires on. I'm a lincoln tech graduate and a.s.e cert parts guy for napa so now im pissed, why? Two days later my suspensions popping my car is smoking and i just replaced the lower arm on the passenger... read more

Dave A.'s profile image
14 years ago

UnPeppy Pep Boys. I wish I had good things to say about Pep Boys in Santee, C., But that wouldn't be telling the truth. The only two people in the store actually working were the women cashiers. And both of them knew more than any of the "boys" working there. The "service manager" was a complete joke. I watched 5 cars drive off from the outside service lane because he didn't even acknowlege that they were waiting. It took me less time to get my tire repaired at Discount tire than it took me to order a simple part from the pa... read more

Joshua R.'s profile image
14 years ago

Completely incompetent staff - No customer service I went to the Pep Boys located in Santee over the weekend to get an oil change. When I approached the counter there were employees sitting there looking at a coin collection in a magazine. Neither of them bothered to stop what they were doing to acknowledge my presence. After a few moments one of the employees stopped what he was doing, looked at me with an annoyed sigh and asked me how he could help me. I explained that I would like an oil change and the other gentleman sai... read more

Louis L.'s profile image
15 years ago

Snotty employee Called into Santee store for a parts price 6/14/09 10:30am, woman was snotty as heck. So much for that store. I will try El Cajon. Louis 

Sarah Y.'s profile image
15 years ago

Completely incompetent personnel! Not at all thrilled with the service I received today. After having my vehicle towed to their location, I attempted to register my vehicle for service to get it repaired. After waiting 20 minutes for someone to register me outside, I proceeded inside. Walked right up to an empty counter where a gentleman was standing told him why I was there and that I had called beforehand to let them know my vehicle was coming. He then tried to look up my vehicle to get it registered but it would not pull ... read more

Linda B.'s profile image
16 years ago

Great Customer Service Efficient, friendly and competent staff take good care of you. I was impressed by the prices, rebate offered, and a 10% discount on my next service. Ask for Brian. 

kaushal k.'s profile image
kaushal k. 
16 years ago

poor technical knowledge. Good service !! Friendly staff. Knowledgeable staff. Very reasonable price. Prompt service. Explained me in detail whats going on in the car. took good care of my car. 

Jenny T.'s profile image
19 years ago

Parts - Good --- Service - Poor I've bought many car parts at this store and been pleased with the service. The parts counter is a hit and miss for having a knowledgeable staff. I'm not very pleased with their service/repairs dept. 

Kim S.'s profile image
20 years ago

Good Prices Pep Boys really is one of the best options when it comes to purchasing parts, equipment, or accessories for your vehicle.The staff as a whole knows their stuff, and the selection is large enough to satisfy without being overwhelming. The prices are fairly good, and though one may save a dollar or two by going to a Wal*Mart or something, it's often worthwhile to purchase from a store that has actual knowledge of the product they sell. 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 4.3 star rating with 970 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open tomorrow at 9:00 a.m. 

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