This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pep Boys
- Tires
- Union City, CA
About this business
Pep Boys Union City on Industrial Parkway SW has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Location details
30085 Industrial Pkwy SW, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Ok place... just know what you need I've been here a few times to get some parts for my honda. For the most part, i haven't had any problems. Only once did i end up getting the wrong parts for my car. So if you go here, make sure you know what you need (you could probably say the same for other auto places as well). Or look for someone who knows cars.... :)
Don't even bother to call up this store. July 5, 2010 - 7:35 PM - I called up the Pep Boys at 30085 Industrial Parkway Southwest, Union City, CA 94587 and a certain guy name SALVADOR answered the phone and put me on hold for a good 20-25 minutes. These are the kind of people that any customer service oriented businesses doesn't need.
eh i went to visit my friend here and decided to leave my car here for an oil change. they TOOK FOREVER. my friend and i went out for how many hours, and when i wanted to pick up my car, it still wasn't done. i had an add that said 30 minutes or free and i couldn't even apply that to my car cause they wouldn't let me.
Good Boy's, Pep Boy's Came in not knowing a thing about my car or why it was overheating, a clerk at the service counter actually came outside to look under the hood found the problem which was minor and fixed it for me on the spot... Engine light is still on but car isn't overheating. They told me to come back in the morning and they would check the car again in the service center for no charge. GREAT SERVICE - HELPFUL EMPLOYEES - THANX PEP BOY'S!
WORST SERVICE EVER. I have been a customer here for a long time because of it's cheap deals...but like they always say, you are getting what you're really paying for. THEY DID A HORRIBLE JOB ON MY CAR and I ALMOST DIED because of it. THEY MADE PROMISES THAT THEY COULD'NT KEEP. My suggestion if you go here is to get them to make you promises and when they really cannot keep it, start yelling at them to give you a discount on your purchase. The MANAGER WAS A VERY RUDE MAN who was constantly yelling and trying to argue with me.... read more
Poor customer service I walked up to the service counter because I wanted to buy 4 new tires and have them balanced and rotated. It was right before my work shift so I was kinda antsy, but I had arrived 40 before my scheduled shift to make sure I would have enough time to put in my order. I only had 2 people in line in front of me so I figured I should have plenty of time. 20 minutes went by and there's the same 2 people in front of me. There are Pep Boys sales people walking all around, but nobody seems to care or maybe it'... read more
bad service the people here are really rude. my daughter left her car here and the manager was a huge butt about everything. horrible people here, bad service. my daughter could've died cause of them. honestly!
good prices. their service is okay. not great or perfect, just okay. they took v. long even though they had no customers. they look like the slacked off a lot and they left my WINDOW OPEN in the RAIN. i was very mad. the prices are really good and cheap. if you want good service, this isn't the place. if you just need some minor maintanence, i guess so.
Don't shop here The costumer service in this place is TERRIBLE, the employees are bad, but the managers are even worse, especially Jeanna; I asked to see the manager and I had to wait for about ten minutes for me to talk to her, and when she decided she would come do her job, she was talking on her cell phone and being rude. This isn't the only time something like this has happened to me and it seems that she is always "the manager" when I need something to be fixed; she's always smoking outside or hanging out with employees... read more
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 3.6 star rating with 748 reviews.
When is Pep Boys open?
Pep Boys is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com