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Pep Boys

4.1

About this business

Pep Boys Chicago on S Western Ave has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online. 

Location details

5959 S Western Ave, Chicago, IL, 60636, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.11,587 reviews
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Tatiana Pimentel's profile image
Tatiana Pimentel 
5 years ago

You should pay the money for my accident last, October 10 in your store, one employee crushed my car, you were in a client´s car... and also, you took the car quickly so I couldn´t call the police. 

Charlanda Woodson's profile image
Charlanda Woodson 
7 years ago

I have been taking my cars here for oil changes for years and they are rather quick and through. They explain and are friendly. 

Bill Lokey's profile image
Bill Lokey 
7 years ago

Terrible company. DO NOT USE!!!! They don’t disclose policy until your vehicle is in the air and you can’t leave. Nice employees (except the service writer) just a bad company. Don’t use the Crystal Lake, IL Location. Just awe full. Save yourself the time and hassle. Go else where. Prices on websites are not what they try to charge you. 

Caitlin Ritenour's profile image
Caitlin Ritenour 
7 years ago

Store #889 in Lansing, Illinois. Have never been here, but my credit card was used here for a $615.09 charge that we didn't purchase. Clearly they have no regard for checking identification on customers using a card. That money was supposed to pay for my chemotherapy copay. Thankfully the bank is returning my money. The scum who stole my card numbers better have a special place in hell, and all store clerks who work a cashier position need to VERIFY ID. 

Ashley Symone's profile image
Ashley Symone 
8 years ago
Stanley Skaja's profile image
Stanley Skaja 
8 years ago

I wish there was a pep boys in Davenport Iowa I miss going to pep boys 

Emilio Pasqua's profile image
Emilio Pasqua 
8 years ago

Absolutely unacceptable the kind of work the "techs" do here. This place is full of a bunch of idiots I will never take my car here again the dumb assess can't even do something as simple as a tune up. How embarrassing this place is a disgrace. I would advise everyone who truly cares about there vehicle to take it somewhere else. 

Tyson Smith's profile image
Tyson Smith 
8 years ago

My wife took our Lexus es300 to Pep Boys in Lansing IL for a simple FREE code reading because the check engine light was on. I called and set up the appointment and told him I just wanted to know why the light was on. My wife calls me to let me know they did a full diagnostic check on the whole car that I didn't ask for! The manager refunded the charge for the diagnostic which my wife put on a credit card she had after I called and spoke to the manager. Now my VSC and Traction control light won't go off! I don't know what th... read more

Lisa Lovealetha Corks's profile image
Lisa Lovealetha Corks 
8 years ago

Never Will I Go 2 Pep Boys Again. Bad Service..��� 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 4.1 star rating with 1,587 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open at 8:00 a.m. 

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