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1560 N Broadway #400, Denver, CO, 80202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received terrific service from Michael Hamilton at Columbia Private Trust today. Michael was very helpful and was able to provide me with guidance on how to best proceed with a serious issue I have been dealing with. I have a private placement investment in an IRA that has became worthless. However, the original founder of the of the investment has refused to declare the investment worthless, despite the fact he is on trial and the company has gone into receivership. Because the investment is in an IRA, I am being forced i... read more
The worst customer service I have ever we experienced. I have been with the previous companies and they were all excellent until Columbia took over. Their website is always having issues. Was told they don’t have a tech department or supervisors when they cannot figure the issues. They are pathetic!!!
Stay away. Fees on top of fees on top of fees.
The service level has really declined for me since they acquired Pacific Premier Trust. They missed a capital call from a private equity investment despite my having called several times to ensure it was facilitated. As well, I have an invesment that shut down a couple years ago and should be a zero, but they have made it impossible for me to mark it down and they have taken hundreds of dollars of fees as a result.
We talked with Pedro and he was amazing! We had 5 items we needed help with and he was patient and walked us through all of the steps. Can't recommend Pedro highly enough.
PENSCO Trust Company, A Subsidiary of Opus Bank has a 4.7 star rating with 720 reviews.
PENSCO Trust Company, A Subsidiary of Opus Bank is closed now. It will open on Tuesday at 7:00 a.m.
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