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2005 Market St #1200, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been waiting over a month for payment for my vehicle and haven't received anything; their service is terrible and slow, with very poor communication.
I see many negative comments about this insurance company, and I can confirm them. One of their policyholders crashed into my car—which was safely parked on the shoulder—and although I called and sent emails, photos, and the police report to process the claim immediately, the company is unfortunately failing to do its part. They say they will call back—but they never do—and I have left voicemails as well. My car has been out of commission for 15 days now; water is getting into the vehicle through the damaged door. I definite... read more
It's been 2 weeks since I was hit by their insured party and I have not heard from them at all. I have attempted to contact the insurance adjuster "Thomas Demarco" directly multiple times and have heard nothing. I have attempted to reach out to the company directly and have not been successful. I am very distraught as I am not only a new mother, but I am also losing work due to this accident and this company. If I don't hear anything soon then I will be reporting them to the state and potentially getting a lawyer involved.
Great customer service always!
Pennsylvania Lumbermens Mutual Insurance Company (Part of PLM ILM) has a 2.7 star rating with 52 reviews.
Pennsylvania Lumbermens Mutual Insurance Company (Part of PLM ILM) is closed now. It will open at 9:00 a.m.
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