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Pennink & Huff Property Management
- Real Estate Services
- Fayetteville, NC
About this business
Location details
5302 Yadkin Rd, Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible Customer Service I am Military and found a rental property I was interested in that this company was managing. I couldn't get over how rude the receptionist was and how the rest of the staff seemed to feel it was their job to push me to the internet listings instead of answering my simple questions I had about the internet listings. I would run far far away from this company, and to all the military out there, please don't waste your time.
horrible customer service I rented a home through Pennink and Strother. The heater quit working and was not repaired. I contacted the office and property manager but got no response. The following fall I called again to asked that the heater be repaired before winter arrived. The heater was never fixed and I had to move out of the house to one with a working heater. I never received an apology for the way I was treated and the property was then rented out to some unsuspecting individuals. I will never rent from Pennink and S... read more
When a money order is lost in their possession its your fault On 3 Dec, 2010 I purchased two money orders at a Citgo gas station on Yadkin Rd. The money orders were $500 & $395 that equals the sum of the rent of $895. I filled out the money orders in the parking lot & then continued down Yadkin Rd to Pennink & Huff. I gave the receptionist a envelope containing both money orders, she gave me a receipt, that I did not look at I just folded it & put it in a folder in my vehicle. A few days past then a letter came in the mail s... read more
If only I could give ZERO stars... I own a rental property in downtown Fayetteville, and until recently, it hasn't EVER been vacant between tenants for more than two months at a time. My property has been vacant for five months now, and on the market for 6. I've been assigned FIVE different property managers this year alone. FIVE managers in 8 months! I think it's safe to say that's the primary reason I've lost $5400 this year while Pennink and Huff has "managed" my vacant property. I also think it has to do with the fact th... read more
The worst possible Place to go if you are looking to rent out your home. We had this Property manager for almost 2 years and it was a pain trying to get them to call you back or do follow ups with you. Every time I tried to call someone was at lunch and when I left a message I never got a response back. Then after waiting two days to get a response back I would email and once again call. When your in the military and you live several states over this company does nothing to help assist you. Luckily for us we just contacted t... read more
I wish I could give zero stars. Our experience with this company was horrible! Communication from the ever-changing account manager to us was extremely slow. They disregarded maintenance requests from our current tenant for three months--we only found out because the tenant reached out to us directly. The property sat empty and unadvertised for two months until I inquired why we couldn't find the listing on the web. Issues too numerous to mention. They still owe me a refund of management fees. Fired! Definitely avoid.
Horrific property management company for owners and tenants. As an owner, I am sickened by what they deem "rentable", no standards for how a property should be presented. Had several potential tenants complain to me that the staff was rude and demeaning to them. Terminated any further business with them. Beware.
This is the single worst company I have ever dealt with.
One of the worst experiences I've had in dealing with a local business. And this is coming from a LANDLORD who used their services to manage a property in Fayetteville. For the last three or so years I have used them to manage this property. Bottom line up front: I would NOT recommend them to anyone. It's been a small headache for the full three years - in between dealing with multiple different property managers, asking for information and not receiving it, and having to deal with contractors myself instead of the managemen... read more
Frequently asked questions about Pennink & Huff Property Management
How is Pennink & Huff Property Management rated?
Pennink & Huff Property Management has a 2 star rating with 109 reviews.
When is Pennink & Huff Property Management open?
Pennink & Huff Property Management is closed now. It will open at 9:00 a.m.
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