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PenFed Credit Union

2.1

About this business

Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match. 

Location details

9494 Miramar Road, San Diego, CA, 92126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.1160 reviews
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Juan Martinez's profile image
Juan Martinez 
on Google
4 months ago

Muy mal servicio en comunicación llevo varios días intentando comunicarme por teléfono solo el contestador pones la información que pide y te regresa al principio y así sucesivamente…, 

San Diego Ironworks's profile image
San Diego Ironworks 
on Google
5 months ago

The same thing happened to me as to all of you. They charged me $3,000 for not having insurance, although I did have it. In addition, it is now more than what the car cost me. I believe that these banks work hand in hand with the government. The interest they are charging is so much that I can't find a way out. I have never had any problems like this at any bank. We should all do something about this together. 

Henry Taylor's profile image
Henry Taylor 
on Google
6 months ago

Pentagon phone answering service is the worst ever. I spent over an hour waiting for someone to provide me service and no one answer the phone. Customer service is the worst I ever seen. 

Javier Rojas's profile image
Javier Rojas 
on Google
7 months ago

This is the worst bank you can go to. I had a 1 month late payment on a credit card with them, they actually caused my payment to be misapplied and then I contacted them to try and clear it up. They refused to work with me even though I contacted them a month and a couple days after the account had become late. They didn’t want to work anything out like removing the item after I offered to pay the entire balance which was only a couple hundred dollars. They enjoyed reporting my account 1 month late. Even though I had never h... read more

Carl's profile image
Carl 
on Google
7 months ago

do not get any credit cards from this ungrateful company. I paid half my credit card and my credit line was decreased 6 days after. Payment went no where. Total scam. 

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Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 2.1 star rating with 160 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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